The Keys Manager works with the Director of Outreach and Community
Partnerships and the Key’s Task Force, to develop culturally responsive access to services for
deaf and hard of hearing survivors of rape, sexual abuse and other forms of interpersonal
violence. The Manager leads the collaboration in seeking culturally informed community driven
solutions from survivors and their supporters. The Manager is responsible for leading
development of a strategic plan with support from technical assistance through the Office on
Violence Against Women (OVW) and will support implementation, evaluation of outcomes and
assurance of program sustainability.
Principal Duties and Responsibilities:
- Build and maintain relationships across collaboration, including guiding group in
determining what partners should sit at the collaboration table.
- Build knowledge about grant program and intersection of sexual violence and
identification with the deaf and hard of hearing community.
- Lead collaboration through planning and development phase, culminating in the
creation of a strategic plan, with technical support from OVW.
- Investigate the needs, strengths and gaps for sub-sets of people with hearing loss or
deafness, e.g. teenagers, men, etc. as part of needs assessment portion of strategic
- Research and identify reliable assessment tools, training curricula and best practice
policies related to sexual violence and access to service for the deaf and hard of hearing
- Assist with review of pilot agencies policies, procedures, and practices; make
recommendations to improve practice around engaging deaf and hard of hearing
individuals and communities in services across the continuum of care for survivors of
- In year two and three, oversee and manage implementation and evaluation of strategic
- Draft and edit deliverables based on discussion with collaboration, informed by best
practice in prevention and treatment of interpersonal violence and sexual assault
against individuals who are deaf or hard of hearing.
- Serve as liaison to Vera, technical assistance agent in partnership with OVW.
- Coordinate submission of deliverables to ensure document process and products are in
line with OVW expectations and meeting deadlines.
- Meet regularly with Vera point person to bring guidance and feedback on process back
- Attend monthly Program Manager conference calls and Vera sponsored webinars.
- Attend national trainings and site director meetings as needed. Some interstate travel
- Manage meeting scheduling, develop agendas, facilitate and document decisions
regarding planning and development deliverables.
- Keep leadership of collaboration agencies apprised of activities and decisions made.
- Complete indicators and support grants and contracts team in collection and submission
of data as well as tracking activities for semi-annual reporting.
- Ensure comprehensive and timely data entry into Apricot and the Community
Relationship Management system.
- Coordinate in-person site visits with Vera.
- Oversee work groups if applicable.
- Perform other duties as assigned.
Bachelor’s Degree with 3 years’ experience in a related field required. Must
have strong skills in project management and planning. Meeting deadlines and managing
multiple tasks at once is critical. Needs to have an understanding of service delivery across
continuum of care regarding survivors of sexual violence. Must have ability to build
relationships, collaborate internally and externally, evaluate and develop programs, and
communicate effectively with diverse audiences, staff, volunteers and partners both verbally
and in writing. Ability to manage conflict and facilitate productive work groups is essential.
Interest in development, review and drafting of policies preferred. Commitment to social justice
and building culturally responsive solutions to the prevention and treatment of sexual violence
is required. Public health and/or community-based program development preferred. Fluency in
American Sign Language and comprehensive understanding of Deaf Culture preferred. Valid OH
driver’s license required.
Hours of Work:
This is a full-time position (40-hours a week) requiring flexible hours of work
for the purpose of meeting the need of survivor of sexual assault – some evenings and weekend
hours required. This position requires travel within the community.