SOFTWARE ENGINEER MANAGER – RELIABILITY ENGINEERING

The Home Depot - Austin, TX (30+ days ago)3.8


As a Site Reliability Engineer Manager you will be responsible for building and supporting the application infrastructure of one of the largest eCommerce sites in the world. This will require you to maintain high site uptime while embracing rapid change and growth using a strong devops mindset of continuous delivery and site automation. This is a demanding role that requires deep technical knowledge, adaptability, hands on execution, and a ruthless drive towards higher levels of availability.

In this role:
You will have a maniacal focus on site uptime
Engineer application infrastructure that is reliable, efficient, and maintainable
Partner closely with software engineering teams using a strong devops mindset
Constantly improve operational processes and efficiency
Automate, Automate, Automate
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES

30% - Delivery & Execution:
Collaborates and pairs with product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions
Documents, reviews and ensures that all quality and change control standards are met
Writes custom code or scripts to automate infrastructure, monitoring services, and test cases
Works with vendors and partners for the successful implementation of critical tooling and platforms
Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively
Contributes to enterprise-wide tools to drive destructive testing, automation, and engineering empowerment
Evaluates new technologies for adoption across the enterprise
Participates in and leads review board sessions to drive consistency across the enterprise
Fills in on product teams for engineers who are out of the office

10% - Support & Enablement:
Fields questions from engineers, product teams, or support teams
Monitors tools and participates in conversations to encourage collaboration across product teams
Provides application support for software running in production
Acts as a technical escalation point for the engineers on the team

50% - People:
Provides leadership, mentoring, and coaching to Software Engineers
Attracts, retains, and develops top talent to build a world class Software Engineering Team
Conducts annual and mid-year reviews by reviewing individual development plans and team feedback
Fosters collaboration with team members to drive consistency across product teams, and finds opportunities to expose engineers to career interests
Acts as a proponent of modern software development practices
Guides team members in strategy, alignment, analysis, and execution tasks within and across product teams
Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)

10% - Learning:
Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations
Builds relationships with technology leaders at other companies to learn best practices and elegant solutions to common problems
NATURE AND SCOPE
Typically reports to the Software Engineer Sr. Manager, Technology Director or Sr. Director.

ENVIRONMENTAL JOB REQUIREMENTS

Environment:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Travel:
Typically requires overnight travel 5% to 20% of the time.
MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Additional Minimum Qualifications:
Mastery of an object oriented programming language (preferably Java)
Must be legally permitted to work in the United States

Education Required:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Years of Relevant Work Experience: 7+ years

Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Preferred Qualifications:
7+ years’ experience building and supporting large-scale, business critical systems
Public Cloud experience (AWS/ Google Cloud)
Expert knowledge of at least one web application platform: WebSphere, JBoss, Tomcat, Apache, NginX, Varnish, Endeca,
Expert knowledge of Application Performance Monitoring tools: Dynatrace, Splunk, Gomez, Coradiant, and Tealeaf
Experience with continuous integration platforms such as Jenkins
Experience with infrastructure configuration management tools such as Puppet and Chef
Mastery of at least one scripting language including Python, PERL, Ruby, Shell
Unix/Linux power user
Bachelor’s degree in Computer Science or related field

Knowledge, Skills, Abilities and Competencies:
Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs
Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders
Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
Business Insight: Applying knowledge of business and the marketplace to advance the organization s goals
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Develops Talent: Developing people to meet both their career goals and the organization s goals
Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives
Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action
Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear
Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics
Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations