Director of IT Digital & Technology Innovation

Main Event Entertainment - Plano, TX3.4

Full-timeEstimated: $140,000 - $190,000 a year
EducationSkills
The Digital & Technology Innovation, Director is responsible for providing strategic and tactical technology leadership for Main Event Entertainment digital initiatives. The director will help translate project and product requirements into functional technology implementations, provide formal supervision and coaching for the technology and innovation team and set direction to inspire the continuous improvement of technology policies, standards and procedures. This role will collaborate with creative and strategic minded teams to set a vision for end-to-end the Main Event guest experience using the skills and approach of design thinking to execute forward thinking projects and strategically aligned commercially viable products. The Digital & Technology Innovation, Director will also establish and guide appropriate innovation processes to facilitate innovative company solutions and new digital media platforms. This position will report directly to the Chief Information Officer. The expectation is this individual will play a senior leadership role within the IT team and across all the Main Event Entertainment business channels.
The Director is expected to demonstrate leadership expertise to establish strategic direction as well as significant depth of technical expertise in new technology evaluation. The Director is expected to have expertise in business domain and business process analysis. Additionally, the Director is expected to demonstrate Main Event cultural attributes and behaviors in all interactions. Success within this position will be marked by leading the implementation of forward-thinking technology projects and digital solutions; building credibility by developing deep, trusting relationships; and bringing noteworthy, successful strategic innovation to our business and guests.

Essential Responsibilities (Technology)
Working with the CIO act as technology and innovation lead, providing architecture and technology oversight and guidance
Provide management, coaching and professional guidance to direct reports with a focus on developing functional, interpersonal and leadership skills
Establish and execute technology and innovation processes and standards
Develop and execute technology tools and platform roadmap
Execute technology strategy and architecture recommendations for digital projects and products
Be an advocate and thought leader for technology and innovation for Main Event
Oversight for technology projects throughout the lifecycle creation and management of success metrics
Manage contractor and third-party technology vendor relationships
Define key metrics, and outcomes for technology that align with business goals
Manage and mitigate technology related issues for client projects
Collaborate on the preparation and delivery of project and product proposals
Participate in new business opportunities as required, develop proposals and scopes of work as required
Essential Responsibilities (Innovation)
Develop and guide the innovation and new product strategies of the organization
Identify innovation opportunities to drive revenue, margin and profit growth
Assess and manage the Main Event innovation portfolio that reflects the company’s goals and strategies
Create an innovation approach with the appropriate processes, tools and metrics to support new growth opportunities
Create multi-disciplinary technical innovation and solutions to support growth strategies
Mature the road map for Main Event’s growth across multiple digital platforms and channels through strategic guidance and discovery of emerging digital platforms and channels
Build strong relationships with technology vendors and develop first-to-market innovation that aligns with department goals and company initiatives

Knowledge/Skills/Abilities:
Experience running fast past application development organization
Experience defining Digital Strategy and Multi-year roadmap
Experience managing Digital, CRM and eCommerce partnerships
Experience with Applications Development and Business Solutions
Retail or Hospitality experience a must
Strong project management skills and execution record
Detail-oriented, well organized, and able to assume responsibility for specific project deliverables with limited supervision
Deliver results in a fast-paced, deadline-driven environment that requires ability to handle multiple tasks simultaneously
Strong interpersonal skills and a demonstrated ability to work effectively both independently as well as in a team environment
Qualifications
Education/Experience
BS degree in Computer Science or related field preferred. MBA or MS degree a plus
At least three years in a senior IT leadership role in a mature IT organization
At least five to seven years IT eCommerce and digital innovation experience
Travel - 15%