Systems Support Engineer - Instrument Maintenance

SQA Solution Agency - Pleasanton, CA (30+ days ago)

#JOB: Systems Support Engineer - Instrument Maintenance in Pleasanton, CA




Type: Contract, W2 ONLY

Duration: 6 to 36 months

The Senior System Support Engineer will be part of the System Development team focusing on the development of a cutting edge next-generation sequencing (NGS) system for IVD assays and applications. The individual in this position will be part of a team responsible for the systems support activities of the Research, Development and Clinical Affairs group, more specifically the installation, maintenance, calibration and validation of laboratory instrumentations.

Experience and Responsibilities:

Working under general supervision, receiving general instructions; the individual in this position will install, maintain, calibrate and validate mature and in development instrumentation.

Performs ancillary instrument support related tasks such as; conducting instrument operator maintenance training, documentation of instrument service, creation and/or revision of instrument parameter, and maintenance of instrument related tools, parts and consumables. Occasional travel may be required.

Gives practical support and assistance and provides helpful suggestions to others for development of systems support activities.

Develops advanced ideas in area of expertise. Guides the development of these ideas into new concepts and processes.

May lead or significantly contribute to project teams to solve complex business problems.

Trains and coaches others and serves as Systems Support expert resource to senior management, peers, and staff.

Knows and effectively uses the broad concepts of System and customer support.

Solves a variety of problems of diverse scope and complexity.

Analyzes alternative approaches to creatively solve problems and/or develops new perspectives on existing solutions.

Establishes, as appropriate, internal/cross-functional/customer relationships.

May establish and work with individuals or teams outside.

May provide guidance and training to other employees.

May serve as a knowledge resource to lower levels and to other areas.

Plans and executes own work.


5 years in medical device industry, preferably hands on experience with medical instrument maintenance.

Good understanding of sequencing and molecular diagnostics products.

Applicable knowledge of Roche products and instruments. Working knowledge of hand tools and electronic test equipment.

Knowledge of Quality System Requirements (QSR), In Vitro Diagnostics Directive requirements (IVDD) and customer service concepts.

Excellent inter-personal and customer relations skills.

calibration, instrumentation, laboratory instrumentations, maintained parts, medical instruments troubleshooting, sequencing instrumentation, medical instruments, diagnostics products, diagnostics instruments

Please submit you resume on our job portal by following this link, for immediate consideration!




Contact Katherine Kolesova

Job Type: Contract