The Mail Clerk is responsible for and maintains the proper distribution and processing of incoming mail and packages for the community. In addition, the Mail Clerk ensures the proper stock is available for shipping projects and office supplies applicable to mail distribution and intake.
Critical Duties:
- Sort, distribute and collect deliveries included but not limited to: postal mail, FedEx, UPS, etc.
- Maintain organization of postal mail, packages, mail service equipment/supplies and storage area overall.
- Operate package delivery system for resident notifications and any mail service equipment.
- Track and maintain applicable records, systems, software and/or logs of mailings to include the notification process of packages for residents, follow up for package/mail pick up, etc.
- Understand, communicate, enforce, and follow American Campus and property policies and procedures regarding mailroom operations.
- Foster a positive, cooperative, and comfortable environment for residents by providing customer service support.
- Assist in any large-scale mailing projects for the community and/or marketing initiatives.
Essential Duties (other duties may be assigned):
- Inventory all applicable supplies on a weekly basis.
- Request stock supply orders in a timely manner to management.
- Distribute and collect notices, reports, and forms as directed.
- Serve as liaison to other for mail services as needed and/or requested.
- Attend all staff meetings, in-services, and training sessions as directed and/or requested by management.
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Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership and embraced by all.
- The core of American Campus culture involves everyone being fully invested in everything that we do down to picking up the smallest piece of trash. No matter their position or duration at any given property, everyone picks up trash because we take pride in our community.
- Serve as an American Campus representative and liaison in all interactions.
- Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment
Education/Experience:
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Prior experience in mail room operations preferred, but not required.
Knowledge of:
Skill in:
- Data entry.
- Organization.
- Filing.
Ability to:
- Effectively communicate with residents and co-workers.
- Perform basic math.
- Stand on feet for long periods of time.
- Handle large boxes of mail including heavy packages.
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Dental
- Vison
- 401(k)
- Medical & Dependent Care Flexible Spending Accounts
- Life Insurance
- Sick Leave
- Paid Time Off
- Paid Maternity Leave
- Health Insurance
- Short Term & Long Term Disability
American Campus Communities is the nation’s largest developer, owner and manager of high-quality student housing communities.
Whether we’re creating a new development, upgrading an acquired community, or partnering with a university to develop or manage on-campus housing, our goal is the same: deliver the best possible experience for students – at every price point.
And it’s not just about great living spaces and great amenities. It’s about giving students the resources and environment they need to succeed, both academically and personally.
Our Mission keeps us focused:
Our values help us get there.
Delivering the best possible student experience doesn’t just happen. It takes an unrelenting commitment to students, parents and educational institutions. It also takes a corporate culture built on shared values, a higher purpose, and a team of people who truly love what they do.
American Campus Communities is an equal opportunity employer. We value a diverse, inclusive workforce and provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other characteristics protected by federal, state or local laws.
