Manager, Master Control

Spectrum - El Segundo, CA3.5

Client Reference Code: 229962
Spectrum Networks is looking for enthusiastic, talented and driven individuals to join the best and brightest in gathering, producing and delivering stories that make a difference within a 24-hour breaking news environment! Our commitment is to engage viewers with relevant, timely news that's important to the local communities we serve.

Who we are: Spectrum Networks is a series of 27 hyper-local news and 9 regional sports networks owned and operated by Charter Communications, Inc. Spectrum Networks seeks to provide the most essential local news and information, cultivating relevant and thoughtful conversations that foster informed and engaged communities.

The Environment: Spectrum News is a 24-hour breaking news network which requires employees who are flexible and available to work various shift, including early morning, late evenings, weekends and holidays.

Being on our team means … You’re ready to inspire and be inspired! You’re passionate, creative and highly technical, driven to flourish in a competitive, fast-paced environment. You're fiercely accurate, with a desire to leverage your knowledge, skills and abilities to share news stories to viewers in our local communities. You're nimble, having the ability to pivot in an ever-changing workflow. You are a team player with a positive attitude and strong interpersonal skills. You have the ability to multi-task, meet tight deadlines and remain calm under pressure.

What we’re looking for: The Master Control Manager is responsible for overseeing the Master Control department and the quality of on-air broadcast during live and non-live programming, manages the operational staff directly responsible for all on-air activities and functions including multi-channel distribution which includes linear channels, digital channels and on-demand clips.

Major Duties and Responsibilities:
Actively and consistently support all efforts to simplify and enhance the customer experience.
Manage, train and mentor operations staff members including; Master Control Operators, Media Operators and Supervisors.
Work across network departments on an on-going basis to remain informed on upcoming projects that require support from Network Operations.
Administration of employee goal setting and performance evaluations.
Manage play-out air server database.
Manage Closed Captioning Grid and maintain communication with CC Vendor.
Provide coordination between master control and live programming events.
Ensure support of all workflows with documented Standard Operating Procedures.
Participate in decision-making process for planned technology implementations in the Network Operations area.
Ensure accurate and error-free integration of live programming and live cut-ins by working closely with in-house and remote production staff.
Implement contingency plans for delays in live action, over runs, overlaps in events.
Maintain all required logs and feed information.
Maintain a working knowledge of Dalet Automation, Master Control Switchers, routers, test and monitoring equipment, video playout servers, VTR’s, and ingest and archival technology utilized by the company.
Conduct discrepancy investigation, troubleshooting, escalation and reporting of service interruptions.
Investigate and report problems and issues to management when they arise.
Manage the preparation of material for air including programs, PSAs and promotional spots.
Responsible for on-air operation, program switching, spot insertion, commercial triggers, and monitoring transmission.
Responsible for acquisition of programming from satellite and file based delivery mechanisms.
Work with departments responsible for delivering content, data and schedules required to assemble daily play-out schedules and feeds.
Act as a liaison between departments and remotes.
Ensure scheduling systems are optimally functioning, maintained, kept up to date and secured.
Ensure proper formats are followed during live and playback of automated playlists.
Make promotion changes whenever necessary.
Follow contingencies provided by Programming and fill airtime with contingency conditions during delays or technical difficulties.
Perform other duties as assigned.

Ability to read, write, speak and understand English
In-depth technical knowledge and be adept at proactively identifying and resolving issues
Ability to coordinate and execute program assignments
Ability to detect and resolve program schedule conflicts
Operational knowledge of production equipment and automation systems
Firm grasp of on-air broadcast workflows and systems including master control and media operations
Experience with video cameras, studio, production, and post production equipment and software
Knowledge of production based video and audio equipment
Understanding of traffic logs and procedures
Understanding of Dalet asset production and news room tools
Ability to independently make log changes based on network requirements and needs
Ability to work in a fast paced, high pressure environment
Ability to supervise and motivate others
Excellent written and oral communication skills

Education & Experience:
Bachelor’s degree in Broadcast Journalism or related field or comparable television work experience
5+ years of experience in a Broadcast Network & Master Control
2+ years of Management experience
Our Culture: Every employee is an influencer and culture keeper. We expect respectful communication (despite pressure), openness to feedback, an eagerness to learn, and an overall positive attitude! Roles may require the following:
Overtime may be required to meet deadlines
Varying schedule due to, breaking news and/or daily news coverage requirements
Provide 24x7, 365 days per year, on-call support. May entail phone or physical presence at the facility for equipment failure or other disasters. This includes, but is not limited to equipment and power failures, loss of contracted services, storms or severe weather, and schedule conflicts
Participation in an established on-call rotation
Local travel up to X% in company car and may require additional trips

Job Code : NOP505 Mgr, Master Control Exempt