This is a great opportunity to join Texstar Enterprises as an IT Manager.
Texstar Enterprises, Inc. ("Texstar") provides construction and maintenance services for telecommunications providers in the Southwest and Pacific Northwest regions of the United States. We have turnkey capabilities to perform all aspects of aerial and underground line construction, repair, and maintenance services.
Headquartered in Selma, Texas, Texstar has been delivering reliable, cost-effective solutions to leading telecommunication providers across the country since 1989. We are fully committed to providing a safe work environment for our employees and continuously strive to exceed the expectations of our customers.
The IT Manager directs, manages, supervises and coordinates the activities and operations of the Texstar Enterprises Information Technology Department. The IT Manager is responsible for computer and technology related research, documentation, development and productivity related to the needs of the business. The IT Manager will be responsible for the maintenance of company IT related asset and serve as the point person for compliance with Dycom (Parent Company) policies and initiatives and external customer requirements. The IT Manager will manage the work of other IT professionals within the company.
Manage the planning and implementation of network infrastructure, by developing and documenting requirements, outlines, budgets, and schedules for information technology projects.
Develop and administer Company IT Policies.
Work with external customer to comply with customer policies, implementations and expectations
Monitor and manage all technology related costs and expenses.
Manage the company’s phone systems including reconciliation of the invoices. Currently RingCentral.
Coordinate, plan, install, test and maintain equipment/products for field workers.
Oversee company’s cell phones and mobile devices, by monitoring, tracking and investigating usage and costs.
Administer programming, content and access to company intranet and company public web pages.
Assemble risk management plans and work effort documents to oversee system backups, archiving and disaster recovery. This includes Business Continuity Planning.
Stay abreast of new technologies and introduce relevant technologies into the environment where they will improve business processes and reduce costs.
Develop and document long-term strategies for growth and maintenance of department resources.
Work with Dycom IT to coordinate the administration of the (WAN) Wide Area Network and (LAN) Local Area Network, including reconciliation of invoices.
Manage the deployment, monitoring, maintenance, development, upgrade, and support of all information technology systems, including servers, workstations, operating systems, hardware, software, peripherals business application development, and telecommunication systems.
Manage multiple vendors.
Responsible for company security systems such as camera and intrusion systems, hardware and backups.
Responsible for new location setup with network and security systems.
Oversees first and second level support for Help Desk activities.
Manages the purchase of hardware and software products.
Ensure the company assets are maintained.
Field questions on IT related issues
Assist in the management of third party software applications and systems
Reviews, approve, and/or denies, all computer related/internet/phone/copier leases and security bills.
Oversee and facilitates repairs to personal computers and/or network system.
Oversee copier/scanner equipment and lease.
Oversee user access.
Oversees technology staff , by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
Sarbanes-Oxley requirements, compliance and reporting.
Approve or deny all users network and email access.
All other duties as assigned
Any combination of academic education, professional training or work experience, which demonstrates the ability to perform the duties of the position.
Technical certifications preferred
Five (5) years in a customer facing, technical support role
Ability to manage multiple projects simultaneously across clients, industries, and technologies, while maintaining an appropriate level of professionalism and composure.
Ability to work independently or in a team environment.
Ability to communicate professionally with co-workers, vendors & Management.
Ability to pass criminal background check, drug screening and motor vehicle record.
Must have a valid driver’s license.
Willingness to travel.
Health Insurance: Medical, Dental, Vision, and Prescription Plans
Flexible Spending Accounts
Retirement Savings Plan (401K) with company matching.
Stock purchase plan
Short & Long Term Disability
Supplemental Life and ADD&D Insurance
Paid Holidays & Vacation (PTO)