Host

TRUFL - Los Angeles, CA

Full-time | Part-time | Contract | Internship$15 - $18 an hour
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EducationSkills

Company Overview:
Trufl is an innovative restaurant waitlist management platform that allows restaurants to provide on-demand seating options for guests who value time and access. Trufl is a hospitality company focused on enhancing the personalized restaurant experience for all guests during each visit.
Job Purpose:
Trufl Hosts are responsible for the seamless activation of the Trufl platform, both at launch and beyond. With a focus on supporting partner staff at the host stand and on the floor, Trufl Hosts are experts of both the Restaurant Tool and the consumer-facing App. They serve to complement the partner’s existing host team, ensuring a dynamic and efficient functionality during peak operating hours. Trufl Hosts are our front-line “customer service” agents, who ensure guests and staff both feel confident and excited about their experience with Trufl.
Duties and responsibilities:
Attend and contribute to group training sessions during Onboarding process.Build and maintain dynamic relationships with partner venue staff and management.Attend assigned Launch Parties in support of the Restaurant Tool and it’s useExpertly educate users and staff on the Trufl App and Restaurant Tool after launchFarm and report dynamic feedback from users & venue staff to Hospitality ManagerExecute all Partner Launch Parties with Trufl Host teamWeekly partner visits with each account.Report to HM on all daily activitiesExecute weekly strategies and initiatives in support of the Trufl Experience
Qualifications
Qualifications include: Possess the “Hospitality Gene”Min 2 year experience in the Hospitality Industry, Lead HostEducation: BA preferred but not requiredStrong sense of “Self Starter” attitudeGreat Communication SkillsProficient in Microsoft Word, Excel, Power PointProficient in PC and Mac operating systems and iOS and Android interfacesPossesses Leadership attributes and team player mindsetOther: Desire to work in a fast paced start up environment. Unmatched resilience.
Compensation:
Full or Part-Time, TBDHourly Wage $15.00-$18.00
Job Types: Full-time, Part-time

Job Types: Full-time, Part-time, Internship, Contract

Salary: $15.00 to $18.00 /hour

Experience:

  • relevant: 1 year (Preferred)
  • hosting: 1 year (Preferred)
  • Hospitality Industry: 2 years (Preferred)

Education:

  • Bachelor's (Preferred)

Contract Length:

  • Varies

Full Time Opportunity:

  • Yes

Additional Compensation:

  • Bonuses
  • Tips
  • Other forms

Work Location:

  • Multiple locations

Working days:

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Hours per week:

  • 30-39
  • 20-29

Typical start time:

  • 4PM

Typical end time:

  • 2AM

This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working on group projects
  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
  • Detail-oriented -- would rather focus on the details of work than the bigger picture
  • Achievement-oriented -- enjoys taking on challenges, even if they might fail
  • Autonomous/Independent -- enjoys working with little direction
  • Innovative -- prefers working in unconventional ways or on tasks that require creativity
  • High stress tolerance -- thrives in a high-pressure environment

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • Innovative -- innovative and risk-taking
  • Aggressive -- competitive and growth-oriented
  • People-oriented -- supportive and fairness-focused
  • Outcome-oriented -- results-focused with strong performance culture
  • Team-oriented -- cooperative and collaborative
  • Stable -- traditional, stable, strong processes

Schedule:

  • Weekends required
  • Holidays required
  • Night shift
  • Monday to Friday
  • 8 hour shift
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