Description of Duties/Essential Functions
Under direction, works independently to determine appropriate DCFS codes and MARS/CYCIS screens for inputting information regarding placement payment, case registration, case opening, case assignment, case closing, case transfer, and medical eligibility; types a variety of complex materials; exercises independent judgment and a command of legal, medical and social terminology to review documents and proof appropriate use of terms and accuracy of information; responds to inquiries from caregivers, private agencies, and all levels of DCFS staff; maintains confirmation logs and other records pertaining to payment, case tracking, and assignment transactions.
Requires knowledge, skill, and mental development equivalent to completion of high school and two years of office experience; requires ability to type accurately at 45 wpm; requires a working knowledge of legal, social, and medical terminology.
Work Hours & Location/Agency Contact
8:30 AM - 5:00 PM
Supervisor: Angela Seanior
1911 S. Indiana
Chicago, IL. 60616
2020 W. Roosevelt Rd, 2nd Floor
Chicago, IL 60608
Phone: (312) 814-1222
Fax: (312) 814-1224
(*Bids are accepted via fax, E-mail, and mail.
How to Apply
Current State employees seeking a promotion must submit an Official Position Vacancy Bid, a CMS 100 Employment Application and a CMS promotional "A" grade for the title or apply for a promotional grade by submitting your CMS 100B Promotional Application to the Department of Central Management Services during the posting period. If bidding on the same title and option, submit an Official Position Vacancy Bid and CMS 100 Employment Application. If bidding on a vacancy in a different title (lateral or voluntary reduction), you must pre-qualify for that title by submitting a CMS 100 Employment Application along with Official Position Vacancy Bid Form. Please send all bid information to above-noted contact person. Failure to comply will result in applicant's ineligibility.
IF YOU ARE NOT A CURRENT STATE EMPLOYEE, OR HAVE NEVER HELD CERTIFIED STATUS WITH THE STATE OF ILLINOIS, PLEASE CLICK ON THE LINK BELOW FOR INSTRUCTIONS ON HOW TO APPLY.
Click Here for Applicant Information and Grading Procedures
This position may require a current grade from Central Management Services (CMS), Division of Examining and Counseling, to be deemed qualified and available for employment consideration. For more information, please refer to the Work4Illinois website at Work.Illinois.Gov and select 'Application Procedures'. Additional information may also be obtained from the Agency Contact listed above or by contacting CMS, Division of Examining and Counseling at Work4Illinois@Illinois.gov or (217) 782-7100, (217) 785-3979 (TDD/TTY), (800) 526-0844 (TTY Only).
Additional Documentation for Office Associate:
Option 2 - Typing
Class Specification (Download PDF reader)
Additional Title and Exam Information (Download PDF reader)
Test Information Guide (Download PDF reader)
These documents are in PDF format and can be viewed using Adobe Reader.
NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire based on current salary plans and/or collective bargaining agreements, if applicable.