Account Coordinator, Uber Freight (Thursday - Monday Shift)

Uber - Chicago, IL3.8

Full-time

Trucks move everything you buy—why shouldn’t booking a truck be as seamless as booking an Uber?

Uber Freight connects shippers with truckers, much like the way Uber connects riders with drivers. The Uber Freight team believes that empowering truck drivers will bring more open, efficient, and increasingly safer transportation to our roads.

What You’ll Do

  • Show passion for solving the service needs of our customers and transportation partners
  • Support existing customer accounts with the best service
  • Build and schedule loads in our internal systems
  • Work with account managers and customers to address payment issues related to accessorial/line haul payments
  • Serve as a partner to our account managers by anticipating challenges and presenting solutions to support Uber Freight's business objectives
  • Manage any issues that come up in the normal operation of freight movement
  • Participate in the development, implementation, and automation of critical business processes and tools used to track sales process, forecasting, pipeline management, and performance

What You’ll Need

  • Bachelor's degree required
  • Willingness to work weekends, holidays and outside a standard 8 to 5 shift
  • Communication and organization skills
  • Ability to collaborate and work with a highly diverse set of customers and internal partners
  • Ability to balance attention to detail with swift execution
  • Ability to solve complex problems under pressure
  • Ability to be resourceful and get things done
  • Analytical and critical thinking skills
  • Willingness to work weekends is required

About the Team

The Uber Freight Account Coordinator team serves as a partner to our external clients and internal Account Management team. You will be responsible for scheduling loads, anticipating challenges and presenting solutions to support Uber Freight's business objectives.

About Uber

We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.

https://www.uber.com/careers/list/41760/

Job Type: Full-time

Education:

  • Bachelor's (Preferred)

Work authorization:

  • United States (Required)