Client Success - Benefits Administration

Bernard Health - Nashville, TN4.2

Full-time | Commission$40,000 - $50,000 a year
Bernard Health has built top-shelf software ( to help employers and benefits brokers solve HR problems. We're competing with, and often winning against, giants in Silicon Valley who have raised hundreds of millions of dollars. How? We have a better team and model and you should consider joining us.

We're headquartered in Downtown Nashville, and we have 12,000 square feet of open office space filled with some of the sharpest, driven, and most balanced healthcare technology professionals you'll find. Joining us at this stage in our story means getting to work directly alongside our leadership team as we grow from 70 team members to 700... 7,000? Everyone here is a doer and individual contributor, and the future leaders of Bernard will come from the new team members who join us in 2019-2020.

Job Description
In this role, you'll solve complicated problems for employers administering benefits on behalf of their current and former employees. You'll work closely with our software client success team to ensure our employer and broker clients are getting as much value as possible while also giving employees the high level of support they need in this complicated area. The team members in this role will be integral to client adoption of our software and will contribute directly to the success of BerniePortal. This is an excellent opportunity for anyone who loves solving puzzles and is interested in learning, and growing with the organization.

Will you learn and grow?
Without a doubt! You'll be on the cutting edge of technology with the best product in the industry. You'll learn the inner workings of benefits and HR for small to medium size employers. You'll become a more effective communicator, problem solver, and doer. You won't be afraid to roll up your sleeves to solve an important issue for a customer. And you'll gain technical knowledge in a growing high-demand industry.

Bernard Health is a tech startup company. We work in an open environment that encourages collaboration, brainstorming, and teamwork. Working on an innovative product is exciting, and you get to be an important part of the product. The fast-paced growth of this industry means opportunities to grow with us and take on more responsibility. As a company, we recognize the value of our people so we spend time and energy to develop them professionally in both group and individual settings.


Bachelor’s Degree required
1-2 years of sales/customer service/admin experience
Strong verbal and written communication skills
Competitive and results-driven candidates
Strong organizational skills and exceptional ability to pay close attention to details
Strong record of being a self-starter
Ability to positively contribute to a mutually respectful work environment
Persistence in taking difficult tasks to completion
Compensation and Benefits

Base + commission with target compensation of $40,000 - $50,000 annually
Full health and ancillary benefits, including HSA and Dependent Care FSA
Employer-paid Life, Short-Term, and Long-Term Disability insurance
401(k) with 3% employer contribution