Professional Services Consultant

Trimble Inc. - Remote (30+ days ago)3.7

Trimble is an exciting, entrepreneurial company, with a history of exceptional growth coupled with a disciplined and strategic focus on being the best. While GPS is at our core, we have grown beyond this technology to embrace other sophisticated positioning technologies and, in doing so; we are changing the way the world works. Our solutions are used in over 140 countries and we have incredibly diverse lines of business.

Our employees represent this diversity and can be found in over 30 countries, working closely with their colleagues around the world. Due to our geographic, product and customer reach, there is plenty of room at Trimble for exceptional people to grow. Come position yourself with an innovative industry leader and position yourself for success.

Trimble GC-CM - Professional Business Consultant

As a member of the Trimble Professional Services Team, you will play a key role in the success of a client’s implementation of Trimble products. The Consultant works closely with the Systems Architect, Sales & other Consultants to ensure that the designated work package(s) are delivered on budget and timescale to a satisfactory level of quality. You will discover and define client business requirements, document designs, configure, test, and train on customer implemented solutions. You will provide ongoing daily consulting services and deliverables to all existing customers, while generating new opportunities for potential sales.

Analyze customer business requirements and objectives
Participate in the development of project implementation plan and schedule
Work with client and other consultants to document solution requirements - functional and technical specifications that meet customer configuration, reporting, customization and integration requirements
Perform configuration of products according to approved design documents
Create test plans and conduct testing of solutions
Create user documentation/training materials and conduct training on the solution
Provide first level consulting and solution support for clients during active implementations
Assist with data conversion and integration
Create solution documentation and training materials
Communicate / resolve project issues that may impact the project’s success
Provide remote and onsite operational support, problem determination and resolution
Submit status reports as needed
Perform other duties as required
Characteristics / Skills

  • Demonstrated experience implementing software solutions
  • Demonstrated ability to learn software and new technologies with minimal guidance
  • Basic knowledge of construction processes
  • Strong business acumen, high energy, self-motivated and ability to work under pressure
  • Excellent organization skills and proven ability to multi-task
  • Demonstrated planning and project management skills
  • Strong presentation, written and oral communication skills. Excellent written and communication skills.
  • Ability to work in a fast paced, team oriented environment
  • Strong initiative to solve problems. Driven to solve customer challenges.
  • Able to keep customers on track based on the scope/timeline of the agreement
Education / Experience

Associates degree in a technical or business discipline or equivalent combination of relevant experience (survey, construction management, civil engineering) required; Bachelor's degree in related field preferred
A minimum of two years work experience in engineering or construction company and/or projects
Knowledge of Trimble Civil Engineering and Construction hardware and software highly desirable
Knowledge of Civil Engineering and Construction deliverables (data prep, mass haul, takeoff, linear schedules, as-builting, 3D earthworks models)

Trimble is transforming the way the world works by delivering products and services that connect the physical and digital worlds. Core technologies in positioning, modeling, connectivity and data analytics enable customers to improve productivity, quality, safety and sustainability. From purpose built products to enterprise lifecycle solutions, Trimble software, hardware and services are transforming a broad range of industries such as agriculture, construction, geospatial and transportation and logistics.

Trimble is proud to be an Equal Opportunity and Affirmative Action Employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected factor. EOE/M/F/V/D