Showtime Manager (Food Demo/Sales) - Greater Houston Area

HEB - Spring, TX4.3

30+ days ago
  • (15014998)
Business Unit / Department Mission
  • Oversee the Showtime departments to ensure superb customer service and selling
Essential Functions / Process Responsibilities include the following; other duties may be assigned as necessary
  • Majority of time spent using independent judgment to make employment-related decisions, or effectively recommend such decisions, to hire, promote, transfer, discipline, suspend, discharge, reward, or otherwise engage in resolving partner-related matters
  • Schedules demo/selling events for total store
  • Manages Partner morale and retention
  • Provides excellent customer service and works with the staff in the department and the entire store to ensure that standards are upheld
  • Ensures availability of demo items
  • Prepares work schedules for department
  • Orders product to maintain inventory
  • Monitors department budget and payroll including product, labor, and expenses
  • Builds relationships with Customers and builds customer service through Partners
  • Educates Customers one-on-one through active sampling, hand sampling, demos and classes, suggesting serving combinations, scheduling events establish demo schedules
  • Designs and executes merchandising programs
  • Promotes division and store events through powerful planning, merchandising and taking advantage of traffic
  • Achieves sales goals, prepares projections/forecasts, reviews financial tracking information, addresses performance opportunities and budget discrepancies, communicates sales goals to Partners
  • Performs all duties of a representative or specialist regularly
  • Provides direction, training, and feedback to all department personnel
  • Ensures that all government and company regulations and standards for product freshness, safety, refrigeration and sanitation are met
  • Responsible for ensuring all sales quotas for selling specialists are met
  • Acts as liaison with H-E-B and Vendors
  • Purchases products for demonstrations
  • Other duties as assigned
  • Proven leadership experience in a complex environment with multiple direct reports
  • Knowledge of competitive market; restaurants, deli, cheese, bakery
  • Learning agility
  • Highly adaptable
  • Successful track record of selling
  • Formal culinary/selling training and 2-3 years retail store experience preferred
  • Strong Leadership, communication, training and organizational skills
  • Passion for selling and service
  • Ability to explain features, benefits and technical aspects of full product line
  • Experience in ordering, inventory maintenance, and shrink control
  • Ability to maintain an efficient operation, troubleshoot and report any malfunctions of equipment
  • Maintain sanitation standards throughout the work area
  • Ability to work a flexible schedule, including opening, closing, and weekend shifts
  • Positive role model
  • Ability to lead and inspire a team
  • Strong analytical skills
  • Strong computer skills preferred (Microsoft Office suite)
  • College degree or equivalent experience preferred
  • Excellent presentation skills required
  • Excellent communication skills required
Physical and Other Requirements
  • Must be able to function in a fast-paced retail environment
  • Must be able to lift and carry 40 - 50 pounds on an occasional basis of 3 - 25 feet in distance
  • Must be able to work extended hours and varying work schedule as dictated by the business
  • Must be able to stand, walk, bend, reach, kneel, squat, reach overhead and side to side throughout shift

Primary Location US-TX-Spring
Work Locations 425 Sawdust Rd., Suite B, Spring, 77380 425 Sawdust Rd., Suite B Spring 77380
Job Store Operations Leadership
Organization Corporate Region
Shift Standard
Job Type Full-time
Job Posting Aug 16, 2018, 3:08:10 PM Unposting Date Ongoing