Full Job Description
Kraft Heinz, The Company
As one of the world’s largest food and beverage companies, we are proud to spark joy around mealtimes with a global portfolio of more than 200 brands. Some are iconic master brands like Heinz, Kraft and Planters. Others are fast growing new sensations that defy status quo like DEVOUR and Primal Kitchen. No matter the brand, we are united under one vision To Be the Best Food Company, Growing a Better World . Bringing this vision to life are our 36,000+ teammates around the world, making food people love.
Together, we help provide meals to those in need through our global partnership and commitment with Rise Against Hunger. And we also stand committed to sustainability, and the health of our planet and its people.
Every day, we are transforming the food industry with bold thinking and unprecedented results. If you’re passionate like us - and ready to create the future, build on a storied legacy, and participate as a conscientious global citizen - there’s one thing to do join us.
Our Culture of Ownership, Meritocracy and Collaboration
We’re not afraid to think differently. Embrace new ideas. Dream big. It all comes down to the way we empower our people to own their work. It’s true Our employees are our competitive advantage.
As part of the Kraft Heinz family you’re supported to grow and achieve. You’re recognized and rewarded for outstanding performance at every level. You’re given the opportunity to leave your mark and build legacies. But you won’t do it alone. This is where our values and teamwork thrives and collaborative spirit fuels every day.
Primary responsibility for SAP Schedule thru Stock module and all related applications and integrations, Manages issue identification, resolution and escalation when appropriate across support teams
Accountable for providing triage support for Incidents and problems
Primary responsibility for managing support to AMS during incidents and problem resolution
Primary responsibility for managing support for any 3rd Party integration incidents, problem resolution or changes of 3rd parties
Responsible for communications with the Global Supply Chain organization relating to service requests to accurately define specifications and requirements driving system changes
Drive root cause analysis to prevent recurrence of incidents
Participates in weekly discussions with the business users to ensure alignment of priorities
Acts as liaison between other program teams including change/release management, incident/problem resolution
Supports the detailed impact assessment of proposed changes. Presented to PRB and CCB by Finance/key users/business users
Accountable for projects estimation of work effort, timelines, resource requirements, managing prioritization and status reporting of small enhancements with Global Functions team and business stakeholders
Responsible for Regression and ad-hoc testing
Bachelor’s Degree in educational area appropriate to work stream
3-4 years of experience with SAP STS (or related area) in a production environment
Experience with configuration/maintenance of SAP integrations (outbound and inbound) as well as managing end-to-end processes
Experience with configuration/maintenance of SAP business processes, including process manufacturing, maintenance, MRO, MII and finite scheduling.
Effective communication and troubleshooting skills, relationship building skills, and the ability to work effectively in a team environment with both local and remote teams
Experience of leading through and with teams as well as
SAP implementation/project experience is a plus
Chicago/Aon Center, Pittsburgh/PPG
Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity