Global Technical Services (GTS) is the infrastructure organization supporting all entities in the Americas for all infrastructure technology requirements including:
Workstations including computers, telephones and email
Data centers hosting
End user computing services
Market Data administration infrastructure
Disaster Recovery Planning
GTS various fields of expertize enable the organization to:
Be a major player in the Group's Digital Transition,
Ensure the 24/7 quality and continuity of our infrastructures and their resilience to incidents,
Advise/accompany business lines and functional divisions through their own transformation,
Provide diversified/innovative service offer that is customized to the requirements of our internal/external partners
Disaster Recovery Planning is used to ensure that business operations continue after a disruption to the workplace, such as severe weather, fire, technology outage, transportation disruptions, etc.
The Disaster Recovery Analyst role is responsible for assisting in the development, research, analytical solutions, and reporting in support of the business continuity and IT disaster recovery program. This role is responsible for working directly across multiple teams, management levels, disciplines, technologies, and business groups.
Assist in the planning, coordination and development of recovery exercises and associated test plans – considering facilities, staff, technology, internal and external dependencies.
Knowledge in disaster avoidance and control strategies.
Work with various groups within Societe Generale to support the Business Recovery seating locations across the US, Canada and Brazil.
Assist with other resources for the successful resumption of business operations in the event of a disaster.
Assist the efforts of staff members in different functional areas during a crisis situation.
Assist with testing of the Business Recovery seating locations.
Work with the Business Continuity Planners on BIA’s and BCP’s and coordinate the testing of recovery support and business resumption procedures in different functional areas.
During a declaration, assists recovery support and business resumption staff in the implementation of response and alternate operating strategies. May act as the coordinator during emergency situations.
Assist with management to ensure Disaster Recovery issues are addressed as new equipment, facilities, services and systems are installed.
Maintains contact with outside contingency planning professional organizations and local/regional emergency response groups.
Will assist the Director of SCM with the fulfillment of auditing requirements.
SCM Personnel are expected to be on call 24X7.
Excellent written and verbal communication skills
Project management skills
Results-oriented, with demonstrated problem-solving and decision-making skills
Ability to effectively use Microsoft Office tools (Word, Excel, PowerPoint, etc.)
Prior Work Experience
Minimum 2 years’ experience in Business Continuity/Disaster Recovery planning and coordination
CBCP certification a plus