Clerk V - Worcester East

Commonwealth of Massachusetts - Worcester, MA

Full-time | Part-time
The Department of Children and Families seeks dedicated child welfare professionals who are committed to upholding the Department’s fundamental mission of protecting children from abuse and neglect to ensure they are able to grow and thrive in a safe and nurturing environment. The Department’s vision is that all children have the right to grow up in a nurturing home, free from abuse and neglect, with access to food, shelter, clothing, health care and education. DCF works toward establishing the safety, permanency and well-being of the Commonwealth's children by: stabilizing and preserving families; providing quality temporary alternative care when necessary, safely reunifying families; and when necessary and appropriate, creating new families through kinship, guardianship or adoption. Preferred applicants will possess a demonstrated commitment to the core practice values: 1) child-driven, 2) family-centered, 3) community-focused, 4) strength-based, 5) committed to diversity/cultural competency, and, 6) committed to continuous learning.

GENERAL STATEMENT OF DUTIES:
Performs clerical support activities primarily to the Area Director and the Area Management Team, including but not limited to:

assignments of a confidential nature;
receives and screens telephone calls for the Director;
answers and/or refers inquires to appropriate parties for action;
supervision and back-up for assigned support staff;
enters data on Family Net;
composes and/or prepares correspondence, reports, and/or memoranda as requested;
coordinates records production for external requests including records production, redacting and printing;
maintains files and records such as correspondence, confidential records, etc.,
Other administrative duties as assigned by supervisor

PREFERRED QUALIFICATIONS:
  • Demonstrated ability on all office equipment including; PC, photocopier, scanner, fax.
  • Ability to effectively handle complaints presented or referred to the Director.
  • Demonstrated ability to work with culturally diverse populations.
  • Demonstrated ability to maintain a professional demeanor in the public forum.
  • Demonstrated ability to utilize Word, Excel, Access, FamilyNet System and i-FamilyNet.
  • Ability to plan, organize and carry through on office events.
  • Ability to carry out work activities with a minimum of direction.
  • Ability to establish systems to improve overall performance of all clerical functions.
  • Ability to organize and improve filing system.
Please ensure that you attach a resume with your application submission to this requisition.

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori and click on "Information for Job Applicants".

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

For questions, please contact the CYF Office of Human Resources at 1-800-510-4122 and select option #2.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Applicants must have at least (A) four years of full-time, or equivalent part-time, experience in office work, of which (B) at least one year must have been in a supervisory or administrative capacity, or (C) and equivalent combination of the required experience and the substitutions below:

I. A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience. *

II. A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience. *

III. A diploma for completion of a one year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum or one year of the required experience. *

IV. A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for two years of the required experience.*

  • Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori and click on "Information for Job Applicants".

Official Title: Clerk V
Primary Location: United States-Massachusetts-Worcester-151 West Boylston Dr
Job: Administrative Services
Agency: Department of Children & Families
Schedule: Full-time
Shift: Day
Job Posting: Feb 28, 2019, 2:19:26 PM
Number of Openings: 1
Salary: 44,628.48 - 61,202.44 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Diane Chang - 617-748-2104
Bargaining Unit: 01-NAGE - Clerical/Administrative
Confidential: No