Alarm Dispatcher/Customer Service - Evening & Midnight Shift

COPS Monitoring - Owings Mills, MD3.3

Full-time$12 an hour

Do you take pride in making a difference? Are you naturally empathetic, understanding, and patient? Do you want to work for a company where YOUdetermine how far you go? Are you ready to try something new? COPS Monitoring might be the company you are looking for!


COPS Monitoring is located in Hunt Valley, MD.


The basic responsibilities of a COPS Alarm Dispatcher is to ensure the safety and security of nearly three million residential and commercial accounts across the country while providing top notch customer service. You will interact with our subscribers when they're alarm goes off as well as numerous authority jurisdictions.


We are continuously staffing for all shifts as the company continues to grow rapidly, however, our focus is evening shift (3p-11p) and midnight shift (11p-7a), full-time, at this moment. Evening and midnight shift applicants will be prioritized. Selected applicants must be willing to work a rotating schedule which includes weekends. Selected applicants must also be willing to work holidays as well. There are no exceptions to weekends and holidays. There is a pay differential for holidays.


The ideal candidates for this position are those who are detail oriented, hard-working, empathetic, and genuinely concerned with the welfare of others. These candidates must also possess a positive attitude, willingness to learn and grow, and willingness to maintain a good attendance record. Candidates must also be able to speak clearly and type properly.


COPS Monitoring offers so much to its dedicated, hard-working employees! For starters, all new hires start out at $12/hour. As dispatchers advance through our gradation program, they begin earning raises when they reach level 4. Dispatchers earn $14/hour once they reach level 6. Our dispatchers decide how quickly they advance through each level based on their attendance and overall performance. On top of that, the company offers a Wellness Bonus, 401K, health, dental, and vision after three months, two and a half weeks of vacation time after a year, Club 6 trips (company paid trips for level 6 dispatcher's and their guest of choice, annual themed holiday party, gym membership reimbursement, advancement opportunities, and so much more.

If COPS Monitoring sounds like the perfect fit for you and your goals, apply today using the link on this ad!

Job Type: Full-time

Salary: $12.00 /hour


  • High school or equivalent (Required)


  • Evening (Preferred)
  • Graveyard (Preferred)