Volunteer Coordinator (Contractor)

Palm Beach County Sheriff's Office - West Palm Beach, FL4.5


The Volunteer Coordinator (Contractor) is directly responsible for volunteer program supervision, liaison, communications, recruitment, assignments, and retention, as well as, identifying program needs, representing volunteers and advocating for volunteer services. The Volunteer Coordinator (Contractor)shall be responsible for developing, implementing, presenting, and managing volunteer activities, initiatives, events, projects and programs, including education awareness and outreach.

The Volunteer Coordinator (Contractor) will facilitate and coordinate internal/external communication and advocate on behalf of PBSO's Community Services Division, Volunteer Services Unit (VSU) to the community as a whole. The Volunteer Coordinator (Contractor) will be required to have regular interaction with community leaders, groups, associations, governmental, non-profit and faith-based entities and the general public so as to educate and inform them of PBSO volunteer opportunities.

Additionally, the Volunteer Coordinator (Contractor) will acts as a liaison between the VSU and the agency's various divisions and districts throughout the county so as to enhance the availability and access to volunteer resources and programs. The Volunteer Coordinator (Contractor) will assists the VSU unit supervisor/sergeant to ensure the unit maintains professional standards.

The Volunteer Coordinator (Contractor) will assist the PBSO Community Services Division's efforts towards building stronger and safer communities through the assignment of volunteers and related resources in Sheriff's Office divisions, districts, and units.

The Volunteer Coordinator (Contractor) must be able to perform under minimal administrative direction and supervision while reasonably and judiciously balancing the latitude to exercising initiative, independent judgment, and creativity. Work product will be reviewed through observation, reports, and evaluation of results achieved.


A bachelor's degree in a related field from an accredited program, and a minimum of (3) years of volunteer coordinator experience.
The candidate must possess: excellent written and verbal communication skills; time management skills; work prioritization skills.

The incumbent must be able to represents the Community Services Division's Volunteer Services Unit at designated public events and gatherings so as to promote and facilitate community engagement and collaboration for volunteerism.
Assist with a variety of public safety events, including National Night Out Against Crime, Citizens Police Academy, Annual Volunteer Awards Ceremony, Shop with a Volunteer, and similar events.
Perform various supervisory/coordinator related duties including: preparing correspondence, surveys, research and staff studies, and memorandums. Performs other related duties as required.

PHYSICAL ABILITIES: Tasks require the ability to exert moderate physical effort in work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).
Physical stamina and energy are required, as the incumbent will be expected to meet with many people in different places in the course of the work day.
ENVIRONMENTAL FACTORS: Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, or temperature extremes.
Must possess and maintain a valid driver's license; ability to operate large vans.
Must have the ability to operate and maintain an assigned agency vehicle in a safe and efficient manner in all types of road conditions, traffic, weather, and during nighttime hours.
Must successfully complete a background investigation including a polygraph or voice stress test. Mandatory pre-employment physical and drug screening tests are required.
Required to carry a PBSO cellular phone and answer it after hours and during scheduled time off.
Must possess strong customer service and problem-solving skills.

A Master's degree in related field from an accredited program, supplemented by previous experience and/or training and/or an equivalent combination of education, certified training, and experience which provides the requisite knowledge, skills, and abilities for this job is preferred. The ideal candidate will have a Doctorate or graduate level degree from an accredited educational entity.
Five (5) to ten (10) years of volunteer coordinator experience.
The incumbent must be energetic, highly motivated, have strong interpersonal skills, be able to multi-task several projects simultaneously, possess excellent administrative, organizational, written and oral communication skills.
It is preferred that the incumbent, possess an advance level of skill in Microsoft Excel (databases, filters, and pivot tables), Outlook (e-mail & calendar), PowerPoint, and Word.
Experience working with social media is required.

This is a full time position. The weekly work schedule will consist of five eight hours days or four 10 hours days at the discretion of the division commander. Shift work may including weekends, holidays and may be scheduled by the division at any time.


The pay plan shall be commensurate with PBSO pay grade 260 with a salary range of $55,956 - $83,244 (10 steps). Each year the candidate may earn an additional step, plus COLA (January 1%, July 2%). Starting pay is assessed by our Human Resources Division, incorporating considerations for professional experience, academic education, advance training, and salary history.


PERSONAL INTERVIEW: An oral board interview which will constitute 100% of the final pass/fail selection weight will be required. All offers of employment to external applicants and internal part-time to full-time or civilian to sworn candidates are also subject to and contingent upon successful completion of the CVSA/polygraph, background investigation, pre-employment physical examination and drug screening. Applicants with a disability who require accommodation within the application/interview process should direct a request in advance to Human Resources.

DATE, TIME, AND LOCATION: Testing, when required, will be conducted at a date and time to be announced. The date, times, and location of the interview process will be announced, in writing, by the hiring division.

SELECTION/DURATION OF ELIGIBILITY LIST: An eligibility list will be developed from all available passing applicants. The eligibility lists generally has a life of one year or until exhausted whichever is sooner, based on the date Human Resources certifies it is effective. The Community Services Division Commander may select any qualified candidate appearing on the list for the vacant position. After filling a vacancy from the eligibility list, the Division Commander may let the remainder of the list expire or repost any future vacant positions.