director, Strategy & Analytics - Global Food Safety, Quality & Regulatory - Seattle, WA

Starbucks - Seattle, WA (30+ days ago)4.1


With 28,000 stores across 75+
markets, Starbucks’ success requires a world-class, data-driven approach to
food safety and product quality. At the
heart of this world-class food safety capability is the Global Food Safety
Quality Strategy & Analytics team. This role will lead this team in
providing peerless strategy development, operational execution, and analytics
leadership across all of Starbucks food safety & quality functions. This
role is ideal for a broad thinker who is also comfortable with driving change
and organizational excellence. The
leader will ideally be a partner who is capable of working across a broad
spectrum of activities at a moment’s notice: at one moment, leading teams in
developing hypothesis-driven problem-solving approaches, and at the next,
building compelling executive story telling materials to connect our team’s
science-driven work to the broader Starbucks business priorities.

This role creates value by leading a
team focused on driving organizational operational excellence, evolving our
function’s strategic plan for building next-gen retail food safety and quality capabilities,
and leading a growing team of strategy and data analysts in building the
foundation for advanced food safety and quality analytics. A successful
candidate will be comfortable working independently in ambiguous, unstructured
environments while driving adoption of new ways of working, fostering an
organizational growth mindset, and further developing organizational maturity.

Prior experience in food safety or
quality is not required. A successful candidate will likely have a management
consulting, strategy, or business analytics background. This leader will
possess strong analytic, storytelling and strategic consultation skills to
influence business decisions, company strategy and growth. This leader manages
a team of analysts and project managers focused on three core activities:

Driving
operational excellence across all of Starbucks’ food safety and quality mission
areas
Evolving
our organization’s strategy and ensuring the strategic pillars are effectively deployed
across all levels of our function
Building
new analytics capabilities to further enable our mission of preventing
food-borne illness and delighting our customers and store partners

Summary of Key Responsibilities
Responsibilities and essential job functions include, but are

not limited to, the following:
Evolve
the long-term food safety and quality strategy to ensure Starbucks stays at the
cutting edge of deploying retail food-borne illness prevention strategies and
ensuring our products delight our customers
Own
the org’s Rhythm of Business to ensure time and attention are focused on the
right issues with the right solutions
Serve
as a key ambassador to business-facing executives across the enterprise and
build strategic partnerships with these functions. Proactively engages with
leadership across the enterprise, identifying opportunities to influence through
data & insights and ensuring broad visibility to the team’s work and
insights
Own
and extend the analytics road map and vision for developing next-generation
analytics approaches in the food safety and product quality space. Build strong
partnerships with IT to
ensure food safety and quality analytics use cases are represented on
enterprise technology road maps.
Serve as the organizational
center of excellence for structured problem solving, with an emphasis on
building this capability across the entire organization.
Build and maintains a top
caliber team of strategy and data analysts by delivery of insights to leaders
in a compelling way to drive change and influence leaders to make
decisions
Drive excellence when
solving difficult problems – does not accept first order explanations,
challenges teams and individuals to develop robust hypotheses.
Challenge
the status quo and create a culture of curiosity and on-going learning
Build
and sustain strong partnering relationships across Starbucks and externally
with key thought leadership organization such as the Corporate Executive Board.
Leads
strategy, AOP and budget process for the function.
Prepare
management reports and be the point of contact for developing and validating KPI’s
for the function.
Drive the implementation
of standards, globally Summary of Experience

Education:
BS, BA, or MBA
Broad-based
team leadership and influencing skills
Eight
years relevant leadership experience (Strategy, Consulting, Business Development, Analytics)
Demonstrated
experience to work and influence seamlessly across functions

Required Knowledge, Skills and
Abilities

Ability
to frequently flex between tactical execution and strategic visioning
Demonstrated
ability to work effectively in high demand situations and enjoy ‘building
capability’
History
of building and growing high-performing teams
Comfortable
with delving into technical domains, rapidly identifying the critical few
elements in a given area, and converting these elements into insights for
senior business leaders
Basic
proficiency with Power BI/Tableau, fundamental BI concepts. Ideally will have solid applied grounding in
business statistics.
Good
understanding of structuring research questions to guide problem solving and
scaling solutions
This
leader models and acts in accordance with Starbucks Mission and Values

Starbucks and its brands are an equal opportunity employer of all qualified individuals, including minorities, women, veterans and individuals with disabilities. Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.