This position is responsible for networking and marketing of CNS, LLC services to Albuquerque and surrounding areas, and coordination of operations between the agency, hospitals, nursing homes, physicians and community organizations. Additionally, this role is responsible for working with patients, families, physicians and other health personnel to assist in the growth of our company and acquire referrals from the health care community.
Orchestrates, directs and carries out growth through marketing, advertising, events, and direct contact with individual clients, the DOL, and community professionals.
Assists in the coordination of services for patients discharged from hospitals and other referral sources into the home health program after patient/referral source has identified Critical Nurse Staffing, Inc. as the home care provider.
Obtains authorization for home health services from primary physicians.
Works closely with agency personnel to identify community services.
Attends meetings, participating in both external and internal committees and organizations.
Represents the company at all times in a professional, ethical and loyal manner.
Complies with company policies and procedures.
Establish relationships and education regarding CNS, Inc. services to the following groups: Physicians/medical office managers, energy retiree and union groups, durable medical equipment companies, hospital case management and discharge planning departments, attorneys, area EEOICPA resource centers and district offices.
Assists potential EEOICPA claimants through the OWCP claims process. Serves as a resource to the Case Managers and State Administrators.
Maintains contact with professionals of various health service agencies to determine patient eligibility services.
Maintain and build partnerships and coalitions with advocates in the EEOICPA arena.
Ensure established operational and marketing budget parameters are met.
Submits Agency required reports per established timelines.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this position. The incumbents may be requested to perform job related tasks other than those stated in this description.
KNOWLEDGE, SKILLS, AND ABILITIES
Utilizes interpersonal skills.
Interacts in an emotionally supportive way with the client, their family and caregivers.
Recognizes emergency situations and implements appropriate emergency procedures per agency policy.
Has basic computer efficiency in: Word, E-mail, company internet and internet, other electronic systems as may be required to perform Agency and medical record, communication and information systems functions.
Meets federal/state requirements for this position, if applicable to position.
Must be able to successfully pass the competency program of this agency if applicable to position.
Able to work as a team member.
Possess excellent customer service skills
Bachelor's Degree preferred.