Testing Center Office Coordinator

California State University, Sacramento - Sacramento, CA4.6

The Testing Center is an important resource for the University and for the Sacramento regional community. The Testing Center administers campus-specific exams, CSU system-wide tests, and national standardized tests to current and prospective students. The Center also provides proctoring services for an allotted fee for anyone needing to take a test for another university, college, or agency. Tests are administered in distraction-reduced environments (controlled classrooms as well as private rooms).

Under the general supervision of the Testing Center Coordinator and Testing Coordinator, the Testing Center Office Coordinator serves as the center’s receptionist and the main point of contact for students, faculty, and staff. The incumbent has responsibility for supervising, training, assigning work and setting priorities for front desk student assistants. The incumbent coordinates all personnel and payroll transactions for the Testing Center staff, casual workers and contract workers for various testing programs. The Testing Center Coordinator is also responsible for maintaining the online record of budget expenditures and keeps record of all Testing Center financial data and accounts. The incumbent also assists the Testing Coordinator and the Testing Center Coordinator in preparing testing materials.

FLSA Non-Exempt - This position is covered by health benefits, and is non-exempt, (eligible for overtime compensation) according to the Fair Labor Standards Act.
Classification Salary Range
$2,846 – $4,998 monthly

Hiring Range $2,846 - $4,998 monthly
Salary Grade/Range 1
Step N/A
Is this position Hourly or Intermittent? No
Regular or Temporary Regular
Full Time or Part Time Full Time
Pay Plan 12
Work Hours Monday-Friday, 8am-5pm; Hours may vary depending on department needs.
Department Information
The Testing Center administers campus-specific exams, CSU system-wide tests and national standardized tests to current and prospective students. Testing accommodations are provided for students registered with the Office of Services to Students with Disabilities (SSWD), and makeup test services are available upon faculty request and approval. For more information please visit: https://www.csus.edu/testing/

Minimum Qualifications
Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.
These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

Required Qualifications
1. Thorough knowledge of office systems and ability to use a broad range of technology, systems, and software packages such as MS Office, including Word, PowerPoint, and Excel and Adobe Acrobat.
2. Working knowledge of budget policies and procedures.
3. Ability to understand and apply Services to Students with Disabilities (SSWD) policies and procedures, as well as Testing Center policies and procedures.
4. Ability to quickly learn and use computer-adaptive software (e.g., Zoom Text, Jaws, Dragon Naturally-Speaking, Kurzweil and computer-adaptive hardware (e.g., Optelec, CCTV).
5. Demonstrated ability to draft and compose correspondence and standard reports.
6. Demonstrated ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections.
7. Ability to independently handle multiple work priorities and projects and to apply a wide variety of policies and procedures where specific guidelines may not exist.
8. Ability to work under pressure, especially before and during midterm and final exams.
9. Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature.
10. Successful completion of an MS Word and Excel skills test as part of the interview process.
Condition of Employment
  • Ability to pass background check
Preferred Qualifications
11. Thorough and detailed knowledge of Testing Center policies, procedures, and testing practices.
12. Strong organizational, intrapersonal, and problem solving skills with the ability to make decisions.
13. Experience supervising student assistants.
14. Fundamental knowledge of enterprise applications such as Common Management Systems (CMS), Financial Data Warehouse (FDW), and a variety of other applications and software systems that are used in higher education settings.
15. Experience providing administrative support in a higher education setting.

Physical Demands
Required Licenses/Certifications
Is Background Check Required Yes
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

Eligibility Verification
Selected candidate must furnish proof of eligibility to work in the U.S.

Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2, 5, 7, and 9 will be given first consideration in the recruitment.
Conflict of Interest
The duties of this position include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, an on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.

California Child Abuse and Neglect Reporting Act
The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in the California State University Executive Order 1083 as a condition of employment.