Assistant Manager

Hooters - Las Cruces, NM (27 days ago)3.9

Full-time$45,000 - $50,000 a year

EducationSkills

Position Overview:

Manages various areas of responsibility within the operation; specifically, Hospitality, Guest Satisfaction, Safety, Cleanliness, Drink Presentation, Atmosphere, Inventory, Kitchen Safety, Sanitation, Cleanliness, and Food Preparation. Assists General Manager to ensure operations run efficiently and according to company policy and standards. Ensures vendors and suppliers are properly compensated and are meeting the needs of the business. Assists General Manager in the selection of Front of House employees. Supports the training and development of restaurant employees. Manages performance of all hourly employees, with an emphasis on Front of House employees, to ensure they are successful in their individual roles. Responsible for assisting in
the completion of general business administration to include payroll, human resources, marketing, and financial reporting. Promotes the business, builds sales, increases profits, ensure guest satisfaction, and brand integrity. The Hospitality Manager embraces the company’s core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations.

Accountabilities:
People

  • Performance Management
  • Hiring & Retaining Talent
  • Leadership & Coaching
  • Training & Development

Customer

  • Guest Service & Atmosphere
  • Guest Satisfaction
  • Food & Beverage Quality
  • Menu & Product Launches

Financials

  • Deliver Results
  • Planning & Execution
  • Inventory Control/P&L Standards
  • Responsible Alcohol Service
  • Food Safety/Sanitation
  • Hooters Girl Image
  • Facility Maintenance & Cleanliness
  • Safety & Security

Responsibilities:

  • Scheduling & Staffing
  • Proper Cash Handling
  • Team Building
  • Manage Vendor Relationships
  • To Go Service & Catering
  • Local Store/Grassroots Marketing

Knowledge, Skills, Abilities:

  • Basic knowledge in Microsoft Word and Excel
  • General knowledge in full-service restaurant operations/hospitality industry
  • Strong organization and planning skills
  • Strong operational skills in a customer‐service & hospitality environment
  • Strong coaching skills
  • Intermediate mathematical computations skills
  • Ability to communicate clearly and concisely, both orally and in writing
  • Ability to build relationships at all levels
  • Ability to handle confidential and sensitive information
  • Ability to manage changing priorities

Qualifications

  • High School Diploma/GED
  • Preferred Restaurant Exp. in a complex, fast‐paced environment
  • Successfully completed Hooters MIT Training/Hooters University
  • Successfully completed Responsible Alcohol ServiceTraining and Food Safety/Sanitation Training

Core Competencies

  • Team Player ‐ Develops a positive, respectful, productive and professional work environment through positive connections with others and treats all associates and vendors with respect and dignity
  • Talent Coach ‐ Continuously develops the competencies of both self and others; identifies needs for top talent while managing root cause for underperforming employees
  • Customer Focus ‐ Delivers legendary service that meets and exceeds all customers' expectations and leverages the voice of the customer to consistently improve service, standards, cleanliness, quality, and friendliness
  • Results Driven ‐ Consistently meets and exceeds goals, exhibits professional courage and innovation to drive the business forward
  • Business Acumen ‐ Creates and communicates a persuasive vision, competitive winning strategies, and ensures store and individual goals are aligned with company goals

Job Type: Full-time

Salary: $45,000.00 to $50,000.00 /year

Experience:

  • Hospitality: 1 year (Preferred)
  • Coaching: 1 year (Preferred)
  • full service restaurant: 1 year (Required)

Education:

  • Associate (Preferred)