Office Manager

H&R Block - Medford, WI4.2


Job Summary

Job Summary

The opportunity… H&R Block, the world’s leader in tax preparation services, is looking for driven leaders to manage our retail offices, and the fabulous teams of people that work within them, to accelerate our seasonal tax business. Our positions will be filled as an Office Manager I, II, or III depending upon experience, and we also offer career progression to multi-unit office management positions and year-round roles to those with an interest and drive to grow! We are currently looking to fill spots in our 8 locations in Central Wisconsin - Merrill, Antigo, Medford, Wausau, Schofield, Stevens Point, Plover, Rib Mountain.

Leverage your leadership skills to:

  • Coach and lead the team to deliver outstanding client service and exceed targeted goals
  • Manage office staffing, operations, and logistics for a tax office
  • Grow the business through developing local partnerships, managing office community involvement, and modeling and coaching sales and new client growth tactics
  • Assist in the development and execution of office-level growth plans
  • Assist in recruiting and interviewing tax office associates
  • Become a knowledgeable resource on tax topics and products and, as needed, prepare accurate and complete tax returns for clients

Required Education, Skills and Qualifications

What you’ll bring to the team…

  • High School diploma or equivalent
  • Leadership and supervisory skills to guide and develop associates
  • A desire to problem solve and passion for customer service
  • Demonstrated aptitude for business plan execution and desire to grow the business
  • Strong communication, multi-tasking, and organizational skills
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course²
  • Annual completion of 18-hour continuing education and ability to meet all other IRS and applicable state requirements
  • 2+ years in a Tax Professional role is preferred
  • Bilingual Spanish speaking skills a big plus, but not required

Job Types: Full-time, Part-time

Salary: $8.00 to $15.00 /hour


  • English or Bilingual (Preferred)

Work authorization:

  • United States (Required)