Do you enjoy working with hardware and technology to build a system that meets a customer's needs?
Are you passionate about the technical side of Engineering?
The Engineer is responsible for providing post-sales engineering and consulting design and implementation services related to hardware and software technologies; and providing presales support by assisting the development, review and validation of customer solutions.
Assist in identifying design options for systems infrastructure.
Supports Presales activities including:
Analyzing technical needs, requirements, and state of a customer current infrastructure and operations;
Identifying opportunities and developing technical solutions to meet customers’ needs and requirements;
Reviewing and validating solutions to ensure compatibility and consistency with FusionStorm standard methodologies.
Assist the Sales and Engineering groups with requests for quotes / information, bids, proposals and statements of work.
Interacts with Solutions Architects, other Engineers and vendors to adjust designs to meet the customer’s needs.
Develop levels of effort for systems development and testing.
Perform the build, configuration, testing and maintenance of servers, storage, virtualization and networking related hardware and software.
Prioritize and perform research on technical problems with minimal guidance
Identify research, analyze and resolve system malfunctions and operational problems.
Develop design/testing/implementation and change control documentation
Meet schedules and goals for work you're doing.
Track project tasks against project plan and meet project achievements.
Provide status to management on work you're doing as required.
Communicate technical information to non-technical personnel, vertically and horizontally within an organization.
Assist with the definition, development, installation and administration of solution demonstrations in the FusionStorm labs.
Possess excellent verbal and written communication skills, customer service and analytical skills.
Work well with people from many different disciplines.
Work with other IT support personnel and service providers to resolve technical problems.
Working in conjunction with other Solution Architects and teams craft, maintain and publish a set of written procedures and standard methodologies for the delivery of pre- and post-sales engineering services to customers.
Rapidly learn new technologies and paradigms
Physical ability to lift up to 50 lbs.
articipate in vendor training to maintain and grow skills and knowledge of existing and new products.
Support local vendor relationships within the Region.
Utilize business management tools for tracking time, expenses and project status and documentation.
Supports Sales efforts to meet Regional financial goals.
Understand and abide by all security and operational polices.
Embrace and support FusionStorm’s mission and core values.
Knowledge of a wide range of hardware and software technologies. Primary focus for products and professional services is on vendors as follows: EMC, NetApp, Cisco, Citrix, PureStorage, and VMware as well as compute: Dell,HP, Supermicro, and Huawei.
Understanding of server, storage, virtualization and networking technologies, procedures, operations and standard methodologies.
Bachelor’s degree in Computer Science, Information Technology or related field.
Minimum of 5 years as an engineering consultant, outside systems engineer or similar.
Technology industry certifications
Legally eligible to work in the United States
Strong technical writing skills to develop system documentation
Ability to build technical solution drawings
Strong social and communication skills.
Self-motivated to develop and maintain skill set and product knowledge to improve value and to deliver quality services to our customers. This includes attaining designated certification requirements and attending product-specific training, reviewing technical literature, and obtaining hands-on experience.
Ability to mentor other Engineers.
Professional self-starter, able to work collaboratively
Projects a professional image and strong business insight during customer interactions.
Possesses a sense of urgency, strong organizational and follow up skills.
Ability to multi-task, stay organized, and work efficiently
Ability to work independently, as well as with peers
This position may require travel 50% travel, as required.
FusionStorm is an award-winning, information technology delivery (ITD) companyTM. We combine best-of-breed products from leading vendors with a full suite of Professional and Managed Services to help our customers save money and grow their businesses. FusionStorm provides advanced technology and data center infrastructure expertise; world-class IT consulting, and managed and support services. We ensure our customer’s IT investments create value and realize high returns.
FusionStorm hires extraordinary people who strive to make a difference. Our success is in large part due to our outstanding talented and dedicated employees. If you thrive on transformation, empowerment to make a difference, and identification of solutions in an innovative environment, we want you to join our team.
FusionStorm is headquartered in the San Francisco Bay Area with offices in Newark, Irvine, San Diego, Franklin Massachusetts, New York City, Cranberry Township Pennsylvania, Amsterdam Netherlands, Beijing China and Wanchai Hong Kong. For more information about FusionStorm, please visit www.fusionstorm.com.
WE OFFER A GREAT BENEFITS PACKAGE!
There's so much more to enjoy about being at FusionStorm than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, FusionStorm provides an attractive mix of benefit plans to contribute to its employees' good health, future financial security and peace of mind. Please visit our website for more information about our competitive benefits package: http://www.fusionstorm.com/company/careers/beyond-rewarding-career
You must be authorized to work in the United States.
FusionStorm is an Equal Opportunity Employer with a strong commitment to supporting and retaining a diverse and talented workforce.
No AGENCIES, please. We are not obligated to pay any fees for any individuals we decide to hire.