Customer Service Representative (Fraud Support)

Capital Staffing Solutions, Inc. - Milwaukee, WI (30+ days ago)5.0


Fraud Support Associate

Milwaukee, WI 53224

6-months+ to Potential Hire

Pay Rate: $13.50

Available Shifts:

8:00AM-4:30PM; Tues/Wed off

8:00AM-4:30PM; Thurs/Fri off

10:00AM-6:30PM; Sat/Sun off

This position takes about 80-120 incoming calls from cardholders daily to confirm activity on their cards. The candidates will be verifying activity on Credit, Debit and Prepaid cards with the cardholders and our Issuers. This role will be taking inbound calls only and will require the candidate to update systems while on customer call.

Qualifications:
- 2 years customer service experience
- Previous experience with fraud detection systems preferred.
- Banking experience is beneficial
- Effective written and verbal communication skills.
- Requires good attention to detail.
- Requires good working knowledge of MS Office (Excel, Word, PowerPoint).
- Requires flexibility in scheduling to meet department standards
- Must be available to work

Posted by JBB

INDHP

Job Type: Contract

Experience:

  • Banking: 1 year
  • Customer Service: 1 year

Education:

  • High school