WHO WE ARE:
At Midwest Dental, we are passionate about patient care and service. If you are interested in building a career with people who work every day to be the best, and whose work creates happy, healthy and loyal patients, Midwest Dental may be the place for you.
We are proud to serve our hometown communities. Midwest Dental dentists, hygienists and dental assistants serve the dental care needs of patients in 17 states.
Do you possess a desire to serve others?
Do you flourish when you have a lot going on?
Do you often notice details that others miss?
As a Dental Assistant/Patient Service Representative with Midwest Dental, you are a key contributor to making the dental practice run efficiently by being a standout colleague and working together for phenomenal patient outcomes. As a member of our team, you enjoy competitive pay, benefits, flexibility and structure. You receive peer mentoring support, continuing education, internal advancement opportunities and a culture that values and recognizes your contribution. This role is an equal combination of dental assistant and patient service representative duties, with half of the time being spent up front in the reception area.
Dental Assistant Duties
Enthusiastically greet and prepare patients for dental care
Be a resource to the dentist during a variety of treatment procedures
Set up and breakdown operatory post-treatment
Capture quality x-ray images
Manage infection control - prepare and sterilize instruments and equipment
Help practice run smoothly by maintaining dental supplies and ensuring equipment operates effectively
Provide patients with instructions for oral care following all dental treatment procedures
Patient Service Representative Duties
Update patient charts and patient accounts
Schedule hygiene appointments maximizing provider's schedule
Process new patient paperwork and accounts and review patient insurance eligibility from managed care list
Create and maintain patient call list and utilize various scripting for patient communication
Ensure all provider charges are posted correctly
Confirm patient appointments
Process insurance submissions and pre-authorizations
Manage delinquent patient accounts and follow up patient complaints
State certification/licensure as required to work as a Dental Assistant, active CPR and compliance with any other licensing or credentialing requirements
One or more year of relevant experience in the dental industry required
Strong communication skills, a "can do" attitude, flexibility and dependability We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Monday-Friday business hours