Full Job Description
Located in Manhattan, The New York Proton Center (NYPC) is one of the most unique and respected clinical partnerships in the world of proton therapy. The collaboration between Memorial Sloan Kettering Cancer Center, Montefiore Medical Center and Mount Sinai Health System brings state of the art proton therapy treatment to the patients of New York and the surrounding areas. The Consortium is managed by ProHEALTH Medical management, LLC.
Our team at NYPC is comprised of highly motivated, passionate, professional and engaged individuals working together as a dynamic team to deliver an exceptional level of patient care, providing the most advanced proton therapy technology. We offer our employees a competitive compensation and benefits package with flexibility for growth and career advancement.
If you meet the criteria and would like to be a part of our collaborative, innovative and patient focused team, please apply with a cover letter and copy of your resume, or CV, to the current opportunity listed below.
As a Receptionist, this person will be the first point of contact for New York Proton Center. This person will welcome patients and greet people who visit New York Proton Center. Additional responsibilities include maintaining patient schedules, confirming appointments, distributing correspondences, receiving and redirecting phone calls, monitoring staff and physician on-site availability, and other front desk responsibilities.
Duties and Responsibilities:
Greet and welcome patients and visitors as they arrive at the center
Direct patients and visitors to the appropriate person or office
Answer, screen and forward incoming phone calls
Check patients in and out and process co-payments, as appropriate
Schedule and maintain patient appointments
Confirm patient appointments scheduled for the following day
Maintain and efficiently manage moderate call volumes
Update center calendars and schedule meetings, as appropriate
Accurately complete and input patient intake and satisfaction forms
Verify, scan and record patient insurance information
Communicate with patients about changes in their schedule or treatment time
Comply with all New York Proton Center policies related to Privacy Rules established under the Health Information Privacy and Portability Act of 1996 (HIPAA)
Perform other job-related duties, as assigned
High School graduate or equivalent
Minimum of one-year medical office front desk experience, required
Proficiency in Microsoft Office Suite
Strong written and verbal communication skills
Ability to multi-task
Strong attention to detail
This position is a full-time position (37.5 hours/week). The working environment can be considered fast paced at times, requiring direct patient interaction. The Receptionist will be required to maintain a high level of professionalism in all patient/visitor interactions.
The New York Proton Center (NYPC) strives to maintain a workplace that accepts and appreciates the differences among our employees. The company will not discriminate against any applicant or employee based on age, race, gender, color, religion, national origin, ancestry, disability, marital status, covered veteran status, sexual orientation, gender identity and/or expression, genetic information, status with respect to public assistance or any other characteristic protected by state, federal, or local law.