- High School Diploma or GED
- Restaurant Experience
- Heavy Lifting
- Communication Skills
- Catering Experience
- Customer Service
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NYIT de Seversky Mansion, one of the North Shore’s premier Gold Coast Mansions, located on the pristine Long Island campus of New York Institute of Technology in Old Westbury, seeks a part-time Dining Room Captain to work with our professional staff to ensure that all of our events are an occasion to remember.
Provide attentive, friendly and professional table service to guests creating a memorable dining experience by means of maintaining proper dining etiquette including but not limited to: menu descriptions, order taking, beverage service, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses.
Assist Banquet Manager in conducting pre-shift meetings to discuss events and delegate responsibilities for the wait staff while ensuring clear communication and direction.
Execute events according to the Banquet Event Orders (BEOs) created by the sales team to exceed the expectations of clients.
Supervise wait staff in areas of table/buffet /action station set‑up, stocking service stands, minor food warming/preparation, order taking and delivery of food/beverages to patrons, clearing and re‑setting tables, according to event specifications.
Supervise wait staff to ensure opening and closing procedures are completed accurately.
Assist with quarterly and daily training of new hires in service standards and the understanding of the menus and beverage service offered following the SOP standards of the mansion.
Prepare and set rooms for clients utilizing floor plans, BEO’s, timelines and work plans issued or communicated by leadership. This includes the physical movement of tables, chairs, additional furniture, a/v equipment, linens, dishware, silverware and other catering supplies.
Be available to guests at all times during event and meal service period to oversee, but not limited to, your assigned tables.
Ensure all servers take mandatory breaks while maintaining the integrity of the service provided for each event by staggering breaks.
Ensure proper storage of extra food and report items to Executive Chef and Banquet Manager
Identify and cut off alcohol consumption to any guests that have consumed an excessive amount of alcohol and report to your management team immediately.Ensure proper use, storage and maintenance of all catering related equipment.
Maintain all equipment that pertains to the service areas such as linens, chafing and serving dishes, glassware, and flatware through Standard Operating Procedures and training.
Return all unused props, tables and linens to its designated storage area.
Use extreme caution when moving chairs, tables, furniture and glass racks from one room to another in order to protect furniture and walls from damage.
Communicate departmental needs, items in need of repair, guest complaints or other deficiencies to the Banquet Manager.
Ensure staff members adhere to uniform and grooming standards of NYIT and de Seversky mansion
Maintain high standards of safety and cleanliness in all areas of the mansion.
Perform basic cleaning tasks as needed and/or delegated by supervisor.
Follow opening/closing procedures and checklists.
Other duties as assigned.
Educational Requirements: (High School or Equivalent), or a combination of education and experience from which comparable knowledge and skills are acquired.
Minimum 2 years professional experience within catering facility setting
Excellent communication and customer service skills
Ability to work a flexible schedule that may include weekends, holidays and 9 hour shifts as business dictates.
Ability to work in a fast paced environment.
Ability to stand and walk for long periods of times.
Ability to lift and manage trays of food and glasses with weights at times exceeding 25lbs
Occasionally lifts items up to 50lbs.
Must be willing to work in both indoor and outdoor settings where varying weather and temperature conditions can be expected.
Please submit cover letter & resume for consideration
New York Institute of Technology is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity