THE DEPARTMENT
Store Operations Mission: We uphold the daily standards of operational excellence in our stores, support special initiatives, and identify sales driving and profit maximizing opportunities.
OVERVIEW
As a member of the Store Operations Department, you will be a part of the team responsible for upholding the standards of operational excellence across our retail stores. As the Director, Store Operations, you will validate daily operations, support in special initiatives, and identify opportunities to drive sales and maximize profits in the stores within your region. And, with the skills you gain in this role, the opportunities are endless – from a rewarding career in Store Operations to continued growth and development with Aritzia.
LIST OF RESPONSIBILITIES
1. DAILY OPERATIONS
To uphold the daily standards of operational excellence in our stores, and identify and communicate opportunities for improvement
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Organization – Validate all areas of the store are functional, clean, and organized, including store exterior, windows, sales floor, fitting rooms, service counter, backroom and bathrooms.
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Process – Validate optimal systems and workflow across all areas of the store, including implementation support, adherence validation and identifying optimization opportunities.
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Communication – Validate effectiveness of communication systems and content to and from the store.
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Representation – Represent back-end cross-functional partners and departments in the areas of Store Development, IT, Enterprise Risk Management, Marketing, Supply Chain, and others as required.
2. SPECIAL OPERATIONS
To be the front-end, single point of contact identifying and advocating for new infrastructure, and supporting new store openings and events on the ground.
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New Infrastructure – Support in leading the roll-out, identify opportunities, and incorporate learnings in collaboration with partners for all new infrastructure implementation.
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New Boutique Openings – Validate the store operations components of all new boutiques including openings, renovations, relocations, and closures.
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Events – Lead your region’s store team to prepare for retail special events, and support with measuring the success of the event to support with the implementation of improvements in time for the next event.
3. BUSINESS OPERATIONS
To identify, solve, and/or escalate sales driving or profit maximizing opportunities, and protect the business in response to extenuating incidents.
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Business Opportunity – Identify and capitalize on internal operational opportunities across the areas of People, Clients, Product, Space, Risk, and Operations.
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Business Continuity – Mitigate risks and impacts associated with extraordinary events, ensuring minimal disruption to the business.
THE REWARDS
You will receive attractive compensation and benefits while working with Aritzia:
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Competitive Base Pay — Ranges from $130,000 to $160,000, with commitment to industry leading performance-based pay increases, incentives, and recognition programs
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Flexible Benefit Plans Tiers — No two individuals or families are the same. We offer medical, dental, vision, life and disability plans options with competitive cost sharing and coverage options
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Product Discount — Our famous product discount, online and in store
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Dog Friendly Office — Bring your best friend to work
ARITZIA
Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.
Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
