- High School Diploma or GED
- Communication Skills
- Computer Skills
- Critical Care Experience
- CPR Certification
Receives and efficiently processes incoming and outgoing emergency and non-emergency pre-hospital service requests in a timely manner. Utilizes system status management for appropriate dispatch and coordination of emergency medical resources for all Parkview Health pre-hospital air and ground units. Provides medical information using protocol driven instructions. Possesses understanding of emergency dispatching programs, policies and procedures that prescribe how emergency and non-emergency patient care needs for ground and air transportation is assessed, evaluated and met. Coordinates information and resources with other public safety agencies.
Must have a high school diploma or the equivalent GED.
Must have a valid Advanced EMD or EMD-Q certification or obtain within six (6) months of employment. IAMTCS certification within eighteen (18) months of employment. Must have a current CPR certification.
Must have 3 years of experience as a paramedic; or co-workers hired prior to October 1, 2012 will be considered for this position if they have a minimum of 5 years of experience in a high call volume EMD dispatch center. Additional experience with critical care transport or air medical call taking, dispatch and flight following are highly desired.
Must have good verbal communication skills, including the ability to speak clearly and distinctly on the telephone and radio. Must have good written communication skills. Must have basic computer skills. Must have ability to function effectively in stressful situations. Must demonstrate proficiency in medical terms, conditions and procedures.
Location: Parkview Health · Communications
Schedule: Full Time Benefit Eligible, Nights, 2 week rotation