Media Test Technician

AstroNova Inc - Warwick, RI

Full-time
The Media Test Technician will conduct material testing under the guidance of the Media Lab Supervisor (or Media Test Engineer) in accordance with application/test requirements and prepare and submit written reports as required.

Duties and Responsibilities:
Perform qualification testing of new raw materials (chart paper, thermal transfer ribbons, pressure-sensitive label materials, tag stocks, etc.)
Log & report on the compatibility and performance of tested materials
Assist R&D and Product Management with the development of new products by producing printed samples and testing provided software/drivers
Maintain accurate logs of active projects
Work with QA & manufacturing on the verification and testing of returned media products
Investigate and attempt to duplicate customer-reported issues related to the use of AstroNova media products
Log test results and findings affecting customer satisfaction and product performance in CRM application
Perform media profiling for the purpose of color matching
Perform taber abrasion tests, water & moisture resistance, chemical resistance, UV fade tests, adhesion tests and any other test required in qualifying raw materials or necessary as part of our customer satisfaction effort
Assist QA and R&D with software or driver beta testing (occasionally)

Preferred Education and Experience:
B.S. Degree in a technical field/engineering and/or Industrial Technology preferred
One year or more of related hands-on experience
Advanced computer/IT skills with experience installing printer drivers over networks
Knowledge and understanding of label printing systems & technologies
Knowledge of test methods, standards and protocols
Ability to prepare analytical reports with root-cause analysis
Knowledge of the label manufacturing process and/or of the printing industry