Job Description:
Grocery Associate Duties and Responsibilities
In order to manage grocery inventory, a Grocery Associate performs many different tasks. We analyzed job listings for Grocery Associates in order to identify these core duties and responsibilities.
Organize Department
The Grocery Stocker is responsible for maintaining clean and orderly spaces. They must organize shelves both out on the store floor and in the backroom. This includes managing returned products and misplaced items. They also mop, sweep floors, help with spills and generally ensure the store looks presentable for customers. Often they’re responsible for collecting organizing the carts in front of the store, as well.
Stock Shelves
Grocery Associates must assist with products by loading and unloading them in the back room. From there, they bring products out onto the floor in order to adequately stock the grocery shelves. They must refill displays and maintain inventory levels, checking products as they go for quality, freshness, damage, and price accuracy and resolving any product issues.
Ensure Display Standard Operating Procedures
In order to ensure that inventory is displayed in a way that is compliant with standard operating procedures for both the store and the product manufacturer, the Grocery Associate must oversee proper product placement, rotation, positioning, storage, and handling. They must display items according to manufacturer guidelines, and they’re usually responsible for building displays and end caps as well.
Assist Customers
Because Grocery Associates are often the main point of contact for customers wandering aisles searching for a specific product, they must have a vast knowledge of store product availability and location to provide these customers with assistance. They often act as customer service representatives for the store, answering any questions customers might have.
Grocery Associate Skills
Displaying excellent communication skills, Grocery Associates assist customers while maintaining the grocery department inventory. To do this, they are also very detail-oriented and organized people. Flexible individuals, adapt well to unforeseen events, and respond quickly to customer issues.
Core skills: Based on job listings we looked at, employers want Grocery Associates with these core skills. If you want to work as a Grocery Associate, focus on the following.
- Demonstrating the ability to complete heavy lifting tasks
- Being able to work overnight, on weekends, and on holidays
- Possessing effective communication skills
- Knowing how to operate a pallet jack
- Having basic math skills
- Showing an ability to help customers
Advanced skills: While most employers did not require the following skills, multiple job listings included them as preferred. Add these to your Grocery Associate toolbox and broaden your career options.
- Customer service experience
- Forklift training
- Stocking experience
- On-the-job safety training
- Understanding product rotation
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Retirement plan
Shift:
- 8 hour shift
- Day shift
- Morning shift
Shift availability:
Work Location: In person
