Catering Coordinator

Panera Bread | Pan American Group - Pittsburgh, PA3.5

Full-timeEstimated: $28,000 - $37,000 a year
The Catering Coordinator is expected to process, prepare and deliver orders to the client.
Providing excellent customer service by following up with customers after an order has been complete. Promptly follows up on all customer calls and requests in an efficient and expedient manner.
Manages existing accounts to ensure ongoing repeat catering sales.
Works closely with cafe teams to uncover and pursue additional business.
Creates a targeted game plan for increasing catering sales. This involves strategic planning, cold calling, presentation skills and effective closing sales techniques.
Utilizes Outlook Calendar as well as other online resources to maximize organization, game plan and follow up.
Physical and Professional Demands
Good mobility and able to multi-task
Ability to lift up to 25 lbs
Ability to work well under pressure and resolve customer issues
Superior cold calling and presentation skills
Professional appearance and demeanor
High School degree or equivalent
Excellent organization, customer service and time management skills
Enthusiasm, energy and a positive attitude
Work well under pressure and be able to work with a diverse group of people
Proven track record of success
Ability to pass a background check, have a valid drivers license and reliable transportation.
Reference checks

Brand: Panera Bread
Address: 3800 Forbes Ave. Pittsburgh, PA - 15213
Property Description: 4003 - UOP Sennott Square - Pittsburgh, PA
Property Number: PA10