Shop Service Supervisor

Road Machinery & Supplies Co. - Savage, MN

Full-timeEstimated: $50,000 - $67,000 a year

Shop Service Supervisor- Savage, MN

Road Machinery & Supplies Co., a Distributor of Heavy Construction Equipment, is seeking to fill the Shop Service Supervisor position at its Corporate Headquarters in Savage, Mn. This position reports to the Branch Service Manager.

Qualified candidates will be responsible for organizing and managing service and repairs of heavy construction equipment in a profitable manner. With a high sense of urgency, the Shop Service Supervisor will be responsible for responding to customers in a timely and professional manner. In this position, you will work proactively and closely with Service Manager, Field Service Supervisor, and customers to ensure that timely promises and expectations are being met. Scheduling of equipment repairs, inspections, technicians, wash bay, and yard personnel are also critical responsibilities in this position.

Other responsibilities will include but are not limited to:

  • Primary contact for all shop service and repair calls for equipment.
  • Provide written estimates to customers for repair and service work of equipment.
  • Reconcile invoicing and work orders to ensure profitability.
  • Proactively contact customers with repair progress reports.
  • Maintain schedule to best utilize Shop Technicians.
  • Review time cards for Shop Technicians and drive utilization.
  • Conduct Shop Technician annual performance reviews and assist with training schedules.
  • Participate in staffing Shop Technician positions in the shop.
  • Work as a team member to form and execute solutions within the shop environment.
  • Warranty Reconciliation of applicable equipment.
  • Supervision of the Shop Technicians, yard, and wash bay personnel.
  • Responsible for Housekeeping and Safety in the shop and yard.

Ideal candidates will possess a minimum of two (2) years supervisory or management experience, along with five(5) years technical repair background in heavy construction equipment. A Multi-tasked employee with excellent organizational skills, and the ability to work with all levels of an organization is desired. RMS offers a competitive salary and benefits package which includes Health and Dental plans, paid Holidays and Vacations, and a 401(K) plan with a match. We invite you to visit our website at to apply online. EOE

Road Machinery & Supplies Co. is celebrating its 93rd year in 2019 and is a distributor of construction and mining equipment with sales and support operations throughout the Upper Midwest. We are a multiline dealer, representing the world’s leading brands of construction equipment, and are committed to employee development and service exc

Job Type: Full-time

Benefits offered:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Healthcare spending or reimbursement accounts such as HSAs or FSAs
  • Retirement benefits or accounts
  • Gym memberships or discounts