Plasti-Fab® EPS Product Solutions is a leader in the insulation manufacturing industry, producing a variety of building materials such as the Advantage ICF System, Insulspan SIP, GeoSpec® Light weight fill, EIFS, Plasti-Span® and DuroSpan® rigid insulation. Our materials are used in the commercial and residential construction and renovation sectors, for everything from roof insulation to below-grade foundation insulation.
We are seeking a dynamic and experienced Technical Sales Representative to join our team. This position will focus on the Pittsburgh area and surrounding regions. This is a remote position, with the representative reporting to the nearest branch office. The role involves providing support to customers and clients outside of the office, with travel required within the region as needed. The Technical Sales Representative will be responsible for delivering quality, service, and expertise through the promotion and sale of Plasti-Fab Products, focusing on the specific region and assigned accounts.
Duties and Responsibilities
· Develop and maintain excellent customer relations through regular contact and prompt reliable service, ensuring customers’ needs are met.
· Create opportunities for applications of our products through promotion to designers, architects, contractors, dealers, wholesalers, owners, and trade shows.
· Maintain market intelligence and information on market conditions and competitive products and pricing and share information within the company.
· Manage customer expectations and handle issues and complaints professionally.
· Achieve and exceed annual sales goals and objectives.
· Schedule orders in co-ordination with the production team.
· Supports other business activities as required.
· Provide technical support to the PFB organization.
· Collections Address and resolve any billing disputes or discrepancies in collaboration with the finance department, which includes follow up with customers on overdue invoices and implementing collection strategies to recover outstanding payments, which accounting, and customer service cannot collect.
· Plan and organize daily tasks and priorities to ensure productivity while working remotely, this includes maintaining accurate activity and task records, regular team and individual communication, appropriate use of technology utilization and ensuring quality customer engagement.
· Meet all safety requirements and regulations.
· Wear required personal protective equipment (PPE) where required.
· Ensure a clean work environment.
· Develop a flexible approach to a team environment.
· Follow company policies and procedures.
Skills, Knowledge and Requirements
· Solid knowledge of construction material, products, and applications
· Familiar with building code legislation
· Experience with design and estimating.
· Experience with budgeting and forecasting
· Understanding of shipping and manufacturing logistics
· Motivation and flexibility to succeed in a competitive environment.
· Excellent interpersonal communication, problem solving and critical thinking.
· Detail oriented with good organizational and time management skills.
· Proficiency with Microsoft Office
Educational Qualifications
- Construction Engineering Technology or Architect Engineering Technology diploma an asset
- 3-5 years B2B with Building Materials / Products experience required
- Solid knowledge of construction material, products, and applications
- Valid Driver’s License with excellent driving record
Benefits:
We offer a competitive benefits package, including paid vacation, participation in our "Ownership Works" program, medical benefits, and a 401k plan.
An Affirmative Action /Equal Opportunity Employee.
Application Process:
To apply, please submit your resume and a cover letter detailing your qualifications and relevant experience to [email protected]; please list the position title in your subject line. We appreciate your interest in joining our team at Plasti-Fab; however, only successful candidates will be contacted. We look forward to reviewing your application.
Job Type: Full-time
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: Remote
