Seasonal Customer Service Representative

Pressure Washing Systems - Cicero, IL (30+ days ago)


Seasonal Customer Service Representative Needed !!

  • Location: Cicero, IL
  • Seasonal Full-time work. Opportunity to develop into permanent role after season
  • Pay: $12 hourly, paid weekly
  • Hours: Mon-Fri – 7:30am – 4:30pm, or as needed to complete business needs (flexible candidates preferred)
  • Qualifications: 1 - 4 years of previous Customer Service Rep experience

We have an exciting opportunity available for an individual with customer service experience.

  • The Deck Tech/PWS Customer Service Specialist will answer inbound phone calls
  • Address customer emails
  • Resolve service requests and provide day-to-day support for the operations and sales departments.
  • Additional duties include, but are not limited to, assisting customers with issue resolution
  • Updating customer records with a CRM-based ticketing system
  • Escalating issues on customer’s behalf to the appropriate department
  • Following up diligently for a resolution
  • Performing routine technical tasks related to the management and monitoring of service our customers receive.

History:

Pressure Washing Systems is the largest most diversified full-service pressure washing company in the Midwest offering a wide range of services to the Chicago Metropolitan area, Southern Wisconsin, Northwest Indiana, and Los Angeles California regions. With over 20 years of experience in the pressure washing business, we have the knowledge and experience to handle any clean-up job successfully. With a fleet of over 40 totally self-contained trucks PWSM has the ability to complete any cleaning project on time and within budget while always keeping the environment in mind.

Job Types: Full-time, Temporary

Salary: $12.00 /hour

Experience:

  • Customer Service Rep: 1 year
  • Customer Service: 1 year

Work environment:

  • Front desk