Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.
At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively.
Join the Irving Lockbox Team!
40 hrs per week. Two Schedules:
Sun, Mon, Tue ,Thur & Fri 12am – 8:30am or until the work is complete. Wed/Sat off.
Sun, Mon, Tue, Wed & Fri 12am - 8:30am or until the work is complete. Thurs/Sat off.
Eligible for 15% shif differential as outlined by Wells Fargo salary guidelines.
NOTE: Schedule is open-ended and shift ends when all the work is completed. Must be able to work mandatory overtime required as needed.
Ensures the unit's work is completed on time and accurately by planning, coordinating and monitoring the daily activities of the routine to moderately complex work of less senior team members. Duties may include: reviewing, prioritizing, and distributing daily work to meet deadlines and goals; monitoring work in progress making adjustments as needed; giving feedback and training to staff; addressing scheduling issues, including absences and tardiness; giving input to supervisors on staff performance; representing unit at meetings.
Specific responsibilities include:
Managing work flow from start to finish and monitoring team of associates
Ensuring that customer deadlines are being met.
Ensuring that all of the necessary tools are on hand in order to perform the job with little or no interruptions.
Communicating with peers and management and other lockbox teams to exchange pertinent information.
Promoting a positive work environment for associates demonstrating a commitment to open communications, staff development, and employee morale
2+ years of operations experience
Ability to coordinate multiple tasks and distribute complex work
Effective organizational, multi tasking, and prioritizing skills
Quality review skills
Leadership experience including training and providing performance feedback to staff/managers
Excellent verbal, written, and interpersonal communication skills
Basic Microsoft Office skills
Ability to coordinate completion of multiple tasks and meet aggressive time frames
Ability to motivate staff to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
Good quality review skills
Ability to lead, train, and provide feedback to staff and corresponding managers
Leadership skills including; coaching, training, and mentoring
10-key numerical data entry experience
Strong attention to detail and accuracy skills
Ability to achieve high production and quality standards
Good verbal, written, and interpersonal communication skills
Experience meeting operational goals
Other Desired Qualifications
Ability to stand for long periods of time
Ability to lift 15+ pounds
The salary range displayed below is based on a Full-time 40 hour a week schedule.
TX-Irving: Min: $32,900 Mid: $45,000
TX-Irving: 2975 Regent Blvd - Irving, TX
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.