Mayo Clinic Stores
Why Mayo Clinic
Must have a valid Drivers License and Good Driving Record
This position is a training position for becoming and HME Technician II. Assists patients with product selection, set up and training of home medical equipment in accordance with provider prescriptions. Gathers registration and insurance information accurately and efficiently, and processes information for payment according to payer requirements. Handles private patient information in a compliant and confidential manner. Assists with maintaining store inventory including inventory cycle counts and perpetual inventory. Performs duties of the job in a manner that is attentive to age and ability considerations of the patient. Provides patient Oxygen, CPAP, Hospital Beds, Wheelchairs, Knee Walkers, and other HME equipment or supplies as needed typically in a home setting. Completes minor in home repair of medical equipment as needed. Perform basic vehicle maintenance. Responsible for after hours on-call requirements to service home medical equipment emergencies.
High school diploma or equivalent. Effectively reads, writes, speaks and understand English. Able to learn technical tasks. Able to follow written and verbal directions. Able to apply math and calculator skills. Able to efficiently use computer software applications with keyboarding experience. One year retail sales or customer service experience within the last five years or three years of health care experience in lieu of. Exceptional customer service skills. Proven ability to work in a fast paced environment, able to multi-task and make decisions affecting patient care. High level of professionalism. Attentional to detail. Physical and mental stamina to be able to withstand what can often be a fast-paced, stressful environment; potentially on feet 90-100% of the time. Must be able to tolerate repetitive hand motion. Must be able to lift up to 75 pounds.
Prior experience in the home medical equipment field. Delivery vehicle or experience driving a commercial vehicle. Medical equipment sales or medical billing experience. Knowledge of Medicare, Medicaid and/or private insurance billing. Proven organizational and problem solving skills. Proven ability to effectively work both independently and in a team environment.
License or certification
Must have a valid driver's license and a clean driving record.
Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $16.68 per hour.
Hours / Pay period
Monday - Friday 8-4:30pm
On-call schedule includes rotating weekends and weeknights.
Rotating weekend on-call.
Austin, MN is a community of 22,000, and is surrounded by prairies, rivers and valleys just 90 minutes south of Minneapolis/St. Paul and 45 minutes west of Rochester. Excellent public and parochial education system, including programming for students with special needs and gifted students. Great recreation options including trout fishing, hunting, cross-country skiing, camping, hiking, cycling, indoor/outdoor tennis, canoeing and golfing. Upscale community offering many amenities not often found in communities this size. Hormel Foods, a multi-nation food manufacturer and marketer, has its corporate headquarters in Austin.
Other Patient Care, Support Services
Job posting number
Equal opportunity employer
Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).