The Courtroom Clerk Lead assists Courtroom Services Supervisors with the completion, coordination, and documentation of training probationary and post-probationary Courtroom Clerks. This position assumes responsibility for a work area in the absence of a Courtroom Services Supervisor in order to provide properly trained Courtroom Clerks for all sessions of court.
This position is located at Southeast Adult Regional Facility at 222 E Javelina Ave. Mesa, AZ 85210.
Minimum education and/or experience:
High school diploma or GED and four (4) years of experience performing advanced clerical functions such as minute taking, preparing reports, composing and typing correspondence, and transcribing from audio or hand written; which includes two (2) years of experience as a Courtroom Clerk.
Specialized training, certifications, and/or other special requirements:
Must possess, or have the ability to obtain by the time of hire, a valid Arizona driver's license. Intermediate proficiency in Microsoft Word and Outlook.
Knowledge, skills, and abilities:
- The structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Administrative and clerical procedures and systems such as Microsoft Word and Outlook, managing files and records, transcription, and other office procedures and terminology.
Preferred education and/or experience:
- Concentrate on a task without getting distracted.
- Speak clearly, concisely, and in an organized manner, which includes using the proper pace, volume and grammar.
- Transmit accurate information verbally, using the proper level of detail to ensure understanding by others.
- Speak to different audiences including judges, attorneys, law enforcement, other court agencies, supervisors, coworkers, and the general public
- Listen effectively, which includes assessing others' understanding of the communications and modifying one's communications style to fit the audience or situation.
- Write in a clear, concise, and organized manner using the most suitable format for the material or information.
- Write legibly using correct spelling, proper grammar, and presenting accurate information and facts using the proper level of detail to ensure understanding by others.
- Type at a speed in order to perform the essential job functions in a timely manner.
- Interact effectively with coworkers, trainees, and the public.
- Engage others in a constructive two-way conversation, by demonstrating patience, tact, courtesy, empathy and tolerance.
- Establish and maintain effective work relationships, calm distraught people or de-escalate conflict, demonstrate tolerance of different people, backgrounds, and ideas.
Experience with criminal case assignments. Previous training experience.
Position requires travel to and from job related locations during the course of a scheduled workday, subject to County policies regarding use of County vehicles and/or private vehicles used on County business. Job duties are performed mostly in office setting that consists of high volume and fast paced environment. Requires long periods of sitting while completing computer activities. Ability to lift boxes or other items up to 20 pounds floor to waist; and carry, push, or pull up to 20 pounds from one courthouse to another. Ability to walk 0.5 miles throughout a scheduled work day.
Essential Job Tasks
- Prepares and maintains training materials, presents sections of the orientation program to new courtroom clerks, and provides cross-training to post-probationary Courtroom Clerks.
- Monitors the training of multiple Courtroom Clerks simultaneously, including identifying and coordinating Courtroom Clerks to provide one-on-one training.
- Provides one-on-one and/or group training to courtroom clerks.
- Reviews, audits, and monitors trainee Clerks' work product for completion, accuracy, and productivity in accordance with established performance expectations.
- Documents progress of each trainee; prepares and provides documented training status reports including milestone accomplishments and areas of concern needing correction.
- Provides specific information regarding trainee's performance and progress for inclusion into Clerks' probationary performance reviews.
- Distributes and assigns incoming workload; assists with monitoring work and time restraint compliance.
- Assists with Courtroom Clerk recruitment process.
- Performs quality assurance audits to ensure the highest quality and timeliness standards are being met; maintains statistical data for status reports.
- Maintains confidentiality of information and materials in accordance with policies, court orders, statutes and rules.
- Serves as a Courtroom Clerk, providing court coverage when needed.
- Assists with Courtroom Services policy/procedure updates.
The hiring authority will select the successful candidate based on departmental needs.
All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices.
Typically successful candidates are hired at a salary rate, up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances.