Job Description :General Overview:
This job is a key member of the Social Determinants of Health team and is responsible for definition, planning and delivery of complex programs that require cross-functional collaboration and management of interdependencies between a group of projects and/or related activities within the constraint of scope, quality, time and budget. This position will require the incumbent to work with internal and external stakeholders, as well as matrixed employees and contractors that serve on the program(s) to deliver solutions for the enterprise Social Determinant of Health strategy. Our project manager must possess strong critical thinking and problem solving skills, be proactive and a multi-tasker, who has excellent organization and time management skill. This position will work with all levels of internal and external stake holders inclusive and requires strong written and verbal communication skills.
Essential Job Functions:
Works with business and technical organizations to drive out program strategy and approach. Organizes, plans, and maintains Program roadmap consisting of cross-functional activities/projects.
Work with business and technical organizations to assemble project teams. Lead Project Managers and Program team in the development and maintenance of comprehensive plans for a defined program.
Work with Executive Sponsor and Business Owner of a Program, and other management as required, to achieve the Program objectives. Acquire understanding of the business objectives for an assigned area."
Monitor, evaluate and report on Program status inclusive of scope, schedule, budget and alignment to Program and strategic goals. Direct corrective action as needed to maintain the viability of the Program.
Develop and maintain positive customer relationships. Deliver presentations of project status to effectively communicate throughout the project lifecycle.
Adhere to Highmark project management methods, project lifecycle methodologies, and audit requirements. Support and contribute to the improvement of project management methods and practices.
Other duties as assigned or requested.
High School Diploma/GED
1 - 3 years’ experience in a project manager role and/or in a project leadership role
Bachelor’s degree or Masters in Public Policy or Public Administration
Health Care industry experience inclusive of operational knowledge
Experience and proficient with Microsoft Office
PMP certification or equivalent training
Experience with customer relationship management
Experience with conflict resolution
Experience with Risk Mitigation Planning
Team Building Skills
Strong interpersonal skills
Very good verbal and written communication skills
Solid organizational and planning skills
Solid leadership skills
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