Director, Care Transition
The purpose of this position is to manage and increase a facility's census by establishing, developing and maintaining relationships with hospitals, physicians, insurers, and community organizations that generate resident admissions.
** Conducts physical assessments and/or screening of potential residents.
Essential Duties and Responsibilities
In accordance to facility and district sales plans, must develop and execute tactics to maximize admissions of residents requiring a sub-acute level of care including regular contact with potential referral sources including hospitals, physicians, insurers, case management companies and health care agencies.
Maintains an 80% conversion ratio from referrals to admissions.
Serves as a key member of the facility sales team by assisting other members with coordination of sales calls to key accounts
Conducts industry analysis annually and local market analysis quarterly. Completes the business development tool (sales plan) weekly.
Ensures admission screening of potential residents, determines level of care, services required, equipment needs and insurance coverage, as appropriate.
Ensures company processes are followed to ensure the clinical and financial approval process in a timely manner.
Coordinates admissions with appropriate departments and staff
Directs efforts to the managed care industry by setting up appointments with case managers and explaining the services provided
Contacts local community agencies to generate a positive image and encourage word-of-mouth referral activities.
Maintains up-to-date knowledge of current regulations governing Medicare / Medicaid and private insurance company reimbursement processes.
Ensures all required records are maintained and submitted, as appropriate, in an accurate and timely
Ensures 80% of time is spent outside the building on census development in the local market.
Participates in weekly sales team meetings, reporting regularly on referral development and progress on targets
Expected to attend Sava University to obtain sales tactics and techniques to allow for success in the role
Perform other duties as assigned
Bachelor's Degree in marketing or 4+ years of relevant work experience
One to Three (1-3) year's experience in health care, long-term care industry or insurance sales/marketing
One (1) year experience with proposal development process
Public relations experience, preferred
** Registered Nurse Preferred, but position may be filled by LPN/LVN
** RN must have one (1) year experience in patient/resident assessments; LPN/LPN must have a minimum of two (2) years experience in patient/resident assessments.
Knowledge & Skills
Strong technical writing skills
Familiarity with medical terminology
Superior presentation skills - both one on one and in a group setting
Proficient in Microsoft Office Suite (Word, Excel, Powerpoint)
About this Organization
We focus on people. Our residents. Their lives. Their health. Their families. We are one of the largest providers of short-term and long-term health care services in the United States. Through our affiliated entities, services are provided through skilled nursing facilities in 21 states. The commitment is to provide compassionate, family oriented short-term and long-term care. Our affiliated entities focus on individualized care that respects the dignity and rights of the residents. The aim is to care for every resident the way we would care for our family members. We strive to provide residents with services designed to achieve quality care and quality of life. To reach these outcomes we subscribe to quality treatment with a combination of “caring and curing”. Select facilities provide Intravenous Therapy Services, Respiratory Therapy Services, Dementia Services and all facilities provide Rehabilitation Services.
Equal Opportunity Employer
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.