With the support of the Sanctuary Director, the CVAHT Program Manager is responsible for the comprehensive on-going development and coordination of services, activities, and sub-awardee organizations. The CVAHT Program Manager evaluates and oversees the program to ensure compliance with funding requirements and alignment with Fresno EOC and Sanctuary and Youth Services program service objectives. The CVAHT Program Manager provides training, direct supervision, and evaluation to staff assigned to CVAHT.
Assist in the fulfillment of the agency’s vision, “For Those We Serve,” by empowering individuals to thrive as healthy, self-sufficient and contributing members of our communities.
DUTIES AND RESPONSIBILITIES/ESSENTIAL FUNCTIONS
Ensures the Central Valley Against Human Trafficking Program maintains compliance with funding source and Agency policies. Provides the ethical delivery of services to victims of human trafficking.
Coordinates the development and implementation of program elements.
Supervises the coordination/facilitation of emergency response and service delivery to victims of human trafficking.
Ensures the quality delivery of comprehensive case management and other services by staff and sub awardee organizations to victims of human trafficking. Monitors file documentation for accuracy and completion.
Provides supervision and technical assistance upon the identification of a victim of human trafficking, as needed.
Oversees data collection, data input into appropriate database systems, and evaluation of data activities.
Oversees the coordination and activities of Central Valley Freedom Coalition.
Oversees the coordination, planning and day of event activities for the annual conferences on Human Trafficking.
Promotes the project though the use of social media and on-line communication. Build relationships with local and regional media outlets to promote positive exposure of project.
Develops and maintains professional training modules and other outreach formats on human trafficking.
Delivers presentations on human trafficking.
Participates in monthly national conference calls with other human trafficking experts.
Acts as liaison to local, state, regional, and national anti-trafficking agencies, networks, and government agencies and attends all required and related conferences and meetings on human trafficking.
Maintains expertise in anti-trafficking service delivery, policy and law, and advocacy issues and provides further training and technical assistance to staff and sub-awardee organizations on stated topics.
Acts as after-hours supervisor for emergency response with law enforcement to cases of human trafficking.
Acts as primary contact for National Human Trafficking Hotline’s protocol for Central Valley of California.
Conducts personnel processes such as recruitment, selection, orientation, performance evaluation, corrective action, documentation, and termination and make recommendations as needed.
Collect and review staff timesheets on a bi-weekly basis.
Responsible for the scheduling of staff to ensure accurate service delivery, community events, and outreach opportunities are covered appropriately.
Coordinates intern placements with the local colleges/universities. Reviews applications, interviews, and selects applicants. Attends all necessary meetings as required of field agreements. Completes all other necessary documentation as required by the referring academic institution.
Identifies and schedules necessary and appropriate skills enhancement training for assigned staff.
Oversees and monitors the CVAHT program expenditures (i.e. purchase orders, petty cash) and budget.
Assists in developing future program budget projections. Coordinates receipt of donations, and ensures necessary recognition of donors.
Overall responsibility for the distribution and tracking of emergency food vouchers and emergency housing vouchers to victims of human trafficking as available.
Attends monthly management trainings, program-related community trainings/conferences and other meetings as assigned.
Maintains effective professional relationships with sub-awardee organizations, partners (i.e. law enforcement agencies, government agencies, community-based partners, etc.) in support of program and Agency goals and policies.
Ensures timely completion and submission of information/reports regarding CVAHT activities.
Completes all grant reporting requirements in a timely manner. Assists in completion of grant applications or providing necessary data for them, as requested.
Analyzes CVAHT goals, objectives, and activities and make recommendations for programmatic corrective actions to promote optimal operation, standardized services, and ethical compliance when working with victims of human trafficking.
Maintains and adheres to the confidentiality policy regarding clients.
Attends program/agency meetings and acts as a representative of Sanctuary programs in the community, as directed.
Travels for agency business using personal/agency vehicle.
Maintains regular attendance and punctuality.
Works evenings and weekends as required.
Performs other duties as assigned. QUALIFICATIONS
To execute this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or GED.
Bachelor’s degree in a related field with coursework in Victimology or Social Work required. Master’s degree in related field preferred.
At least two years’ experience providing case management, advocacy, or related supportive services victims of crime.
Prior experience working with at-risk populations i.e. immigrants, youth, LGBTQ individuals is highly desirable.
Demonstrated knowledge of and experience in the field of anti-trafficking.
Demonstrated experience in the delivery of culturally sensitive, comprehensive, survivor and trauma informed services.
Demonstrated experience in the ability to supervise, preferably in the human services field.
Ability to train staff and maintain positive working environment.
Ability to oversee and coordinate multiple grant projects and maintain required compliance.
Ability to effectively coordinate and lead multiple sub-awardee organizations to achieve funding requirements and goals and objectives of program.
Demonstrated expertise and experience in writing professional and technical reports, data collection, and grant writing.
Excellent public speaking skills and ability to provide education and training in sometimes formal setting.
Demonstrated experience in collaborative work with other agencies and building and maintaining positive and effective community relations.
Certification as a domestic violence advocate or victim/witness advocate is highly desirable.
Maintain a valid California driver’s license, reliable transportation, adequate auto insurance as required by State law, and insurability by agency carrier.
Must pass a health screening, TB Clearance, Department of Justice /Child Abuse Index fingerprint
Clearance, and provide a criminal record statement.
Must possess strong verbal and written communication skills. Ability to inspire and motivate participants, and help them overcome barriers.
Ability to maintain clear, sufficient case notes on all clients. Report writing, communication, and conflict management skills.
Proficient in Microsoft Office Suite and related business software.
A basic understanding of poverty, its causes and conditions and its impact on individuals and communities is essential. A strong understanding of Community Action Agencies is preferred.
Fresno EOC encourages survivors of human trafficking to apply for all employment opportunities within Fresno EOC’s Central Valley Against Human Trafficking project