Job Title: School Administrative Assistant
Department: School
Reports to: School Managing Director
Status: Full Time
Salary: $41,600 per year
Miami City Ballet seeks to develop and nurture its diversity. Miami City Ballet is committed to maintaining an inclusive community that recognizes and values the inherent worth and dignity of every person; fosters tolerance, sensitivity, understanding, and mutual respect. Miami City Ballet is an EEO employer fully committed to achieving a diverse workforce. All individuals, including minorities, women, individuals with disabilities, and protected veterans are encouraged to apply.
KEY RESPONSIBILITIES:
- Serves as the front-line point of contact for the Children’s division and Open classes.
- Oversees School inbox. Provide the best possible customer service to families by answering MCBS phone lines and relaying telephone messages and e-mails to appropriate school employees and other Company departments.
- Completes data entry for student records in the Children’s Division
- Receives excused absence calls and emails and disseminates this information to faculty in a timely fashion.
- Tracks schedule changes, updates it in the portal and notifies faculty and pianist of changes.
- Tracks incident and behavior reports and schedules conferences with Children’s Division families.
- Assists School Programs Manager with scheduling parent/student meetings with School Directors.
- Assists School Programs Manager with posting information on lobby bulletin boards.
- Provides support to the School Operations Manager with tuition deadlines and follows up with families as necessary for past due balances.
- Assists the School Operations Manager with sales/refunds/credits and all student accounts.
- Compiles receipts and submits credit card reconciliations to School Managing Director and Finance.
- Ensures school website information is accurate and updated.
- Manages locker reservations.
- Provides administrative support to all School staff, as needed.
- Assists with drop-off and pick up procedures to help ensure safety of students
- Updates all registration forms and packets of information for parents of the Children’s Division.
- Manages outgoing communications regarding Community Schedule changes/holidays.
QUALIFICATIONS:
- Two years administrative experience required. Must be fluent in English, bi-lingual in English and Spanish preferred
- Excellent knowledge of Microsoft suite, and an ability to learn new programs
- Excellent time management skills, demonstrated ability to coordinate simultaneous projects, with forward planning and ability to meet deadlines
- Excellent attention to detail, grammar, and proof-reading skills
- Excellent initiative taking with an ability to proactively solve problems
- Excellent interpersonal and communication skills including a positive attitude and the ability to deal with a variety of stakeholders
- Experience in education, dance or performing arts is desirable
TO APPLY
To apply, please email:
1. Resume
2. Cover letter briefly outlining your experience specifically concerning the qualifications, essential duties and responsibilities listed above.
Email your application to [email protected] with the title of the role you are applying for in the subject line. No agencies or phone calls, please.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
Schedule:
Experience:
- administration: 2 years (Required)
Language:
Work Location: In person
