Full Job Description
The IT Workday Manager’s primary responsibility is to provide support for the ongoing Workday HCM and Financials deployment and take over the support, development and maintenance of Aspen Dental’s corporate systems including Workday, Adaptive Insights. The Workday manager will work with HR and Finance stakeholders to understand the requirements, configure and test Workday to meet the technology needs of the business stakeholders. The manager will also be responsible for overseeing a team of Workday professionals to provide necessary to support the business.
Meet/exceed the customer’s (internal and external) expectations by understanding, anticipating, and meeting customer needs. Exhibit proactive communication; act and think with customers in mind
Friendly, enthusiastic, and energetic with customers, co-workers, managers, and visitors. Promote and project a positive company image; treats others with courtesy and respect
Demonstrate subject matter expertise for Workday platforms (HCM/Financials) to lead configuration/deployment of new functionality and modules
Provide overall project management for all Workday projects
Manage the implementation of new functionality including determining stakeholder and business value, requirements gathering, testing, roll-out, and ensure end-user training and adoption
Provide production support, including configuration of annual processes such as open enrollment, merit process, performance management, etc.
Manage system maintenance, including assisting in the review, testing and implementation of system upgrade releases
Manage vendor resources where applicable
Maintain relationships with HR and finance stakeholders
Keep pace with Workday innovation and assist in setting the strategic roadmap
Collaborate with Workday community to bring in best practices to Aspen Dental.
Help develop and maintain HCM and financial training materials and provide user support services.
Leadership of team members, including goal setting, providing direction, mentoring. Detailed resource planning, allocation & forecasting.
Ensure consistent processes for support & development, including time tracking, task allocation, backup & succession planning, training, and mentoring.
Create Development plans for staff to align with organization & department vision.
Build a high performing team, foster open communication, and transparency, the highest level of integrity, trust & collaboration within & across the departments
Minimum Education and Experience:
Bachelor’s degree – required
HCM Reporting and Analytics
Financial Accounting (General Ledger)
Suppliers & Payables
Banking and Settlements
Integrations (including from our AMS and to DataMart)
Financial Reporting and Analytics (Reports (including Composite), Dashboards, Scheduled Reports, Worksheets)
Web services reporting
Budgeting and Financial Planning
Reporting and Analytics
Integration to/from Workday
Experience, Skills & Abilities (i.e., technical, knowledge, etc.):
6-7 years of hands-on experience working with any HCM ERP
3+ years supporting Workday HCM and/or Financials; at least one full cycle implementation of Workday HCM and or Financials required
Workday HCM/Financials configuration and reporting expertise
Bachelor’s Degree in Information Systems, or related field
Project Management experience preferred
Workday certifications preferred but not necessary; experience in one or more modules of Workday HCM and/or Financials
Track record of taking ownership and driving results
Ability to present ideas in business-friendly and user-friendly language
Highly self-motivated, self-directed, and attentive to detail
Ability to effectively prioritize and execute tasks in a high-pressure environment
Extensive experience working in a team-oriented, collaborative environment with strong leadership skills