Filing Clerk - Temporary

Smile Brands - Herndon, VA3.4

Smile Brands Inc. is looking for a Filing Clerk to join our team in Herndon, VA. to support our dental offices and patients with financing.

  • Professionally handle inbound/outbound calls from internal and external customers.
  • Ability to multi-task and switch gears while maintaining organization and providing excellent customer service.
  • Thoroughly and efficiently gather customer information, access and fulfill customer needs.
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Understand customer's account and business rules to provide accurate information to our customers.
  • Data entry, administrative and processing experience recommended.
  • Assist with projects as needed.
  • Ability to work with multiple systems.
  • Requires highly developed communication skills to effectively work with internal and external customers.
  • Ability to work as a team member, creating and maintaining effective working relationships.
  • Ability to understand and apply guidelines, policies and procedures.
  • Accuracy, problem solving and attention to detail a must.
  • High School Diploma/ GED required, AA or higher strongly preferred.
  • No Dental knowledge necessary