Accounts Receivable Collector

Trident Dental Laboratories - Hawthorne, CA2.8

30+ days ago

Key Responsibilities:

  • Placing collection calls for any unpaid invoices.
  • Answer accounts receivable phone inquiries and email request on a timely manner. Follows up on inquires to resolve problem and find a solution working with customer service.
  • Perform data entry tasks for accounting department as assigned. These tasks may include, faxing, mailing and emailing statements and invoices to customers. Enter credit memos to customer accounts.
  • Accountable for reducing delinquency for assigned accounts
  • Enlist the efforts of management when necessary to accelerate the collection process
  • Communicate and follow up effective with Doctor’s office regarding accounts on a timely basis
  • Establish and maintain effective and cooperative working relationships with clients
  • Act as backup for processing credit cards and checks.

Skills and Abilities

  • 2-3 years of high volume collections experience
  • Knowledge of billing and collections procedures
  • Commitment to excellent customer service.
  • Strong communication skills and the ability to work cross-functionally with all levels of management.
  • Ability to prioritize and handle multiple tasks simultaneously.
  • Ability to operate 10-key calculator by touch, telephone and computer using Microsoft business applications including: Word, Excel, and Outlook
  • Team player yet can work independently.
  • Ability to work in multiple systems at the same time.

Education and Experience

  • High school diploma or GED
  • Some college level courses and/or equivalent experience in this field a plus
  • Accounts Receivable knowledge/experience a plus.
  • Previous collection calls experience.
  • Processing payments a plus.

Job Type: Full-time

Salary: $16.00 to $18.00 /hour


  • accounts payable: 1 year (Preferred)
  • Accounts Receivable: 1 year (Preferred)

Work authorization:

  • United States (Required)