ABC Insurance Agencies, a National General Insurance company, is currently hiring for a Sales, Service and Tag Agent. This position is responsible for handling inbound sales telephone calls as well as service calls regarding underwriting, marketing, billing, and endorsement inquiries from current and potential insured. These inquiries would include providing rate quotes, selling new policies, cross-selling other products, documenting calls, researching, calculating billing amounts, analyzing and processing policy transactions, and correcting company records. This position also requires outbound calling required to follow-up on sales leads or additional customer information. This position will require working in a team-oriented environment and meeting key performance metrics such as sales, productivity, and quality requirements.
In addition, the duties of Sales, Service and Tag Agent, the SST will perform the duties of public tag agent as defined in the State of Louisiana. These include:
Collect the registration license taxes, as well as applicable sales and use taxes, and to issue registration certificates and license plates for vehicles.
Receive and process applications filed for certificates of title, duplicate certificates of title, and corrected certificates of title.
Perform additional transactions such as recording of liens, mortgages, or security interests against motor vehicles, conversions of plates, transfers of plates, replacements of lost or stolen plates and/or stickers, registration renewals, duplicate registrations, and other applications or transactions as authorized by the commissioner.
Minimum Skills and Competencies:
High school diploma or general education degree (GED) required
Prior sales experience required; previous experience in a customer service/sales contact center, processing center or retail environment is advantageous
Candidates should demonstrate strong oral and written communication skills, proficient keyboarding skills, strong organizational and time management skills, and above average math skills
Proficiency in Microsoft Office desired
Ability to work effectively in a team-oriented environment is a must
Ability to pass test and obtain P&C license
Must have or obtain Notarial Commission
Must pass a Louisiana State Police background check
Bachelor's degree or equivalent work experience
Property and Casualty insurance industry experience
Agents license or prior insurance background is a plus
Bilingual (English/ Spanish) highly preferred
Job posting ID:
About National General Holdings:
National General Holdings Corp. is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!
Companies and Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:
- Paid Training
- Medical, Dental, Vision benefits
- Wellness Programs
- Life and Short/Long Term Disability Insurance
- 401k w/ Company Match
- Company Paid Holidays & Generous Time-off policy
- Employee Discount Program
- Career Advancement and Development Opportunities
- On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
- On-site Fitness Center (Cleveland and Dallas offices)
- Subsidized parking (Cleveland office)