Administrative Assistant

Cambrian Homecare - Long Beach, CA3.8

30+ days agoFull-time
Cambrian Homecare: was established by a Registered Nurse who understands the importance of providing care to seniors and families. Homecare is an excellent setting to start a career in healthcare or to find yourself making a difference in the lives of the aging, injured or developmentally disabled.

Cambrian Homecare is seeking a dependable, self-motivated individual who is invested in assisting us in providing quality care and making quality matches between our experienced Caregivers and valued Clients.

  • This position is a FULL TIME - ENTRY LEVEL- NON-EXEMPT position based out of Long Beach, CA.
***SCHEDULE: Tuesday-Friday 11am-8pm AND Saturday 8am-5pm:
Responsibilities:
  • Support operations team by answering high volume calls and providing customer service to callers with solutions for the call
  • Receive and enter in calls/notes/updates into System of Records
  • Maintain, update and organize files
  • Complete daily operations (incl. answering the phone, emails, filing, and keeping your files organized)
  • Inputting and retrieving data from files
  • Creating and submitting documents
  • Assist clients needs to their highest satisfaction
  • Solve problems under stressful conditions in a quick, accurate manner
  • Follow up calls/emails
  • Provide supportive leadership to staff for daily operations.
  • Communicate effectively with employees for scheduling needs and client preferences/needs.
  • Provide customer service and directly resolve any issues and concerns
  • Other duties as assigned
Qualifications:
  • Demonstrated ability to handle multiple tasks simultaneously.
  • Exceptional organizational and detail oriented skills required.
  • must possess excellent communication skills in English
  • 2+ year's customer service experience
  • Able to exercise discretion with confidential information
  • Able to work independently with minimal supervision.
  • Good verbal and written communication skills
  • Must be reliable and have strong work ethics
  • Ability to establish priorities
  • Spanish speaking a PLUS!
This is a fast paced environment, must be patient yet have the drive and energy to work with our caregivers and clients. Must be self-motivated to assist other staff and resourceful to get the job done.

If your skills are in alignment with these requirements, please APPLY and join the team!