Overview:Team SMS is looking for an Enterprise Network Tools Administrator to support our Air Force Intranet Control (AFINC) team at Maxwell Gunter AFB in Montgomery, AL. The AFINC Enterprise Network Analysis Team supports the 26 NOS, who requires services and solutions that accomplish and provide enabling capabilities to operate the DoDIN. These capabilities include, but are not limited to, Distributed Network Connectivity, Continuity of Operations, Information Management and Exchange, Standardization, Risk Management, DoD Enterprise Service Management Framework (DESMF), System Administration, Database Management, Account Management, Asset Management and Network Address Management.
As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.
SMS has been serving the advanced information technology needs of the federal government since 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers’ missions for more than 40 years. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.
Submit your resume today!
Responsibilities:Duties and Responsibilities:
- Serve as SolarWinds engineer, senior leader and/or subject matter expert (SME) responsible for SolarWinds Orion product suite across multiple enterprise networks cluster implementations
- Strong expertise in SolarWinds, enterprise network monitoring tools and/or NetFlow analysis for either commercial and DoD (preferred) environments.
- Skilled in SQL queries as well as SQL server and Window Operating System (OS) server management
- Candidate oversees web (IIS, Apache), application or SQL planning, researching, deploying, patching, monitoring, upgrading, and troubleshooting components spanning a large and complex environment
- Ability to maintain valid system certificates, application certificates, F5 load balancing local traffic management (LTM) and two-factor authentication (2FA) within a PKI smart card environment
- Monitor, troubleshoot, and analyze overall health and effectiveness of four separate SolarWinds instances while utilizing SQL, SWQL, SNMP, WMI and SSH to manage the USAF global WAN
- Oversee Orion Platform Suite for Federal Government; Server & Application Monitor (SAM); Virtualization Manager (VMAN); IP Address Manager (IPAM); Network Configuration Manager (NCM); Network Performance Monitor (NPM); VoIP & Network Quality Manager (VNQM)
- Assesses current SolarWinds implementations for each network and recommend changes to distributed deployments to include SQL databases, web pollers, data sources, users, custom apps/dashboards/views
- Perform root cause analysis, recommend, and implement tactical and strategic solutions to problems
- Support internal and external websites, fault isolation, performance, quality controls, AF Enterprise Secure Sockets Layer (SSL)/Transport Layer Security (TLS) inspection and analysis
- Develop, update and document SolarWinds architecture, operational processes, and training materials
- Manage the addition, deletion, and editing of all 26th Network Operation Squadron's devices and views
- Monitor all servers running ENAT applications by utilizing MIBS and performance counters
- Patch and manage the efficiency and performance of these servers with regards to hardware and OS
- Assist the USAF Program Management Office (PMO) as the 26 NOS SME/Engineer\ with architecture requirements, deployment plans, patch, upgrades and schedules of new SolarWinds environment
- Potentially assist with PMO lab testing, verification, or deployment SolarWinds related projects and recommended configurations or revisions for better practices, efficiency and/or performance
- Create PowerShell scripts that run queries on the SolarWinds database providing efficient performance and network checks for multiple 26 NOS teams
- Provide technical web & database administrator expertise, guide technical support, create, maintain, secure, and monitor all applicable instances; design, deploy, and optimize SQL databases & web sites
- Document steps required to design/engineer SolarWinds systems for each network to include virtual/real IP address, Fully Qualified Domain Name (FQDN), DNS entries, Role Based Access Controls (RBAC), TCP/IP, service accounts, web certificates, licenses and physical/virtual location of each component
- Ability to gather bootstrap ideas, data and diagrams to polished, efficient dashboards, views and recommend baseline monitoring thresholds
- Sr Systems Engineer/SME provides tech support in system architecture, system design, system integration & technical management; keep up to date with new features and versions of products
- Oversee the baseline configuration, ensure operational data integrity, and use vendor best practices for Web application systems and secure management across multiple unclassified and classified network locations supporting the interaction with Tenable products within Assured Compliance Assessment Solution (ACAS) including .SC (SecurityCenter™) and Nessus® Scanner™
- Ability or experience in evaluating scan report data from Tenable Nessus; participate in the review and response phases of the Vulnerability Management (VM) life cycle
- Install and patch operating systems, applications, network security and document Department Information Systems Agency (DISA) Security Technical Implementation Guidelines (STIGs) checklists applicable to each Non-classified or Secret Internet Protocol (IP) Router Network (NIPRNet, SIPRNet) network environment systems for all SolarWinds, NetQoS, database or web application implementations
- Manage or assist the processes related to onboarding users/projects, configuration audits, building data models, summary data reports, or advanced search analytics
- Ability to create network designs diagrams with Microsoft Visio (include specialty requirements)
- Implement/create report dashboard designs, automated custom email report notifications, report data repositories for each environment that are specific to the following audiences: Leadership & Executives; Cybersecurity Staff; and System Administrators
- Ensures networks receive periodic updates from AFCYBER-released software patches, updates, and upgrades via Time Compliance Technical Orders (TCTO), Time Compliance Network Orders (TCNO), Maintenance Tasking Order (MTO) and Notices to Airman (NOTAMs)
- Assist AF Cyber personnel with the DISA Information Assurance Vulnerability Management (IAVM) programs, cybersecurity toolsets, and Operation Order (OPORD)/Fragmentary Order (FRAGO) support
- Communicate, manage expectations, eliminate gaps and successfully interact with multiple external and internal 26th NOS team leads, admins, analysts, users, customers, system owners and management
- Guide customers in the use of strategic products through education and guidance, first-use and tuning assistance problem solving and critical situation resolution
- Candidate will be part of the 26th NOS Enterprise Networking Application Tools (ENAT) team which will be small but highly visible so experience in at least one other monitoring platforms or enterprise tools is helpful if not critical (SolarWinds; CA’s NetQoS NetFlow Analysis; Cacti, F5 Big-IP, Splunk)
- Ensure optimal server performance for daily operations and generation of network analysis data from CA NetQoS for customers within and outside of the 26 NOS organization.
- Candidate will report to the 26th NOS Systems Administration (SA) team leadership
Qualifications:
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Qualifications/Requirements*:
- SrSA/Engineer/SME candidate must have a minimum of 6+ years of SolarWinds Orion products experience and/or other enterprise monitoring tools experience interacting with 3rd party systems preferably in role(s) such as a system administrator, engineer, developer or SME capacity
- Enterprise monitoring and/or NetFlow analysis end-user experience or preferably administration in a large-scale environment ideally interacting daily, weekly, monthly functions and/or troubleshooting
- Candidate should have 4+ years of years of hands-on experience in:
- System Integrator and/or administrator for SolarWinds nodes, users, , systems, custom views reports, dashboards, Network Atlas maps, simple/complex alerts and 3rd party onboarding
- Windows OS systems support, patch/update management, best practices, advanced commands and admin skills with experience in mid-to-large data center environments
- Demonstrated advanced diagnostics, analytical, troubleshooting skills
- Add additional servers to cluster; Install/upgrade/patch new software to servers
- Preferred system hardening experience; Preferred Splunk experience
- Identify, analyze, define, & coordinate user, client, and stakeholder needs and translate them into technical requirements; Coordinate service outages or fail over
- Support day-to-day technical communication systems and incident tickets in support of operations
- Help the support team solving support tickets (BMC Remedy) on an adhoc basis
- Perform systems analysis, design review, integration of complex system applications
- Experience with disaster recovery (DR) - expertise in risk reduction, hot/warm site DR architecture
- Experience with physical servers and within virtualized environments such as VMware vSphere’s vCenter Server Appliance, ESXi hosts, virtual machines (VMs), SAN datastores, host bus adapters (HBA) fiber connectivity, and/or VM/Host distributed resource schedules (DRS) groups/rules
- Good knowledge related to Infrastructure monitoring, networking management, system operations, application tools implementation and integration with 3rd party systems
- Scripting/programming experience in HTML, Perl, PowerShell, Python or similar
- Knowledge of data communications, local-area networking (LAN), wide-area networking (WAN), servers, appliances, routers, switches, and firewalls
- Network (Layer 2, 3) LAN/WAN knowledge
- Thorough understanding of Internet Protocol (IP) routing, switching, and OSI model
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Competencies:*
- Possess refined critical thinking skills, should be a motivated self-starter, and multi-task capable
- Excellent organizational and time management skills
- Ability to plan, organize and prioritize own workload
- Ability to follow policies and procedures
- Approach work tasks as diplomatic, adaptive to a dynamic environment, dependable and reliable
- Calm, organized and able to work well within a team
- Ability to deal with conflicts with your peers and users
- Good communication and interpersonal skills; Strong written and oral communication skills
- Ability to communicate in a clear speaking voice as well as the ability to respond clearly to questions
- Aptitude to address negative situations and resolve them in a positive manner
- Assist and mentor other engineers or administrators with various Splunk related activities
- Jump right in and start building
- Ability to lift, rack and provision government furnished equipment (GFE) servers
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Education*:
- Associate, Bachelor’s or Master’s degree in Computer Science or related technical discipline, or MIS related field is preferred but not mandatory. Relevant professional experience is acceptable.
- SolarWinds courses desired
Required Certification: (All)
- CompTIA Security+ ce (continuing education) or (ISC)² CISSP
- Minimum one Operating System Certification:
CompTIA Linux+; a current Microsoft technical certification: Microsoft Technology Associate (MTA), Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Developer, Expert (MCSD, MCSE), Microsoft 365 Certified: Security Administrator Associate, Microsoft Certified: Windows Server Hybrid Administrator Associate or Microsoft Certified: Identity and Access Administrator Associate
- Minimum one Application Certification: SolarWinds Certified Professional: Server & Application Monitor (SAM), Network Configuration Manager (NCM) or Network Performance Monitor (NPM); Security Event Manager (SEM); NetFlow Traffic Analyzer (NTA); Database Performance Analyzer (DPA); Orion Architecture and Design (OAD) | Splunk Core Certified User; Splunk Core Certified Power User; Splunk Core Certified Advanced Power User;
Desired Certification(s):
- SolarWinds Sr/Engineer/SME Positions:
- SolarWinds Certified Professional: SAM or NCM or NPM or SEM or NTA or DPA or OAD
- Optional: Splunk Core Certified User, Splunk Core Certified Power User or Splunk Core Certified Advanced Power User; Splunk Enterprise Certified Admin or Splunk Enterprise Security Certified Admin;
Clearance:
Active DoD Secret required or ability to complete investigation process for interim with potential to upgrade to Top Secret clearance preferred
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SMS is an Equal Opportunity Employer.*
Location: 10 N Pine Street, Montgomery, AL 36113
Job Type: Full-time
