Express Service Advisor

Al Piemonte Nissan - Melrose Park, IL

Full-time
Save

Express Service Advisor/WriterAL Piemonte NissanAl Piemonte Nissan is looking for a professional and experienced ExpressService Advisor to join us in supporting our dealership staff and customers while assisting us in building and representing our brand. The Automotive Service Adviser helps manage the center of communications for all repair activities and acts as a liaison between customers and the dealership.Acting as the primary point-of-contact for all automotive service matters, he or she must thoroughly understand the customer's problems to set and manage expectations and provide world-class service.

  • Minimum 2+ years experience as an Import Service Advisor. Reynolds & Reynolds experience preferred.
  • Excellent customer service skills and multitasking ability.
  • Documented performer for CSI scores and service sales.

The ideal candidate for this position has a high school diploma or GED, some post-secondary automotive training, and a minimum of two year of dealer-level or large facility experience. He or she has an unrestricted driver's license and a clean driving record, and has a strong technical and customer service performance record. Fluent English speaking and written communication skills, good time management skills, and professional dress, speech, and behavior are all required for this position. We are a very busy dealership that has a strong growing customer base, apply today if you feel you have what it takes to join our team.Health Insurance 401K Paid VacationsEqual Opportunity EmployerJob Location:

  • Melrose Park, IL 60160

Required education:

  • High school or equivalent

Required experience:

  • Automotive Experience: 2 years

Required license or certification:

  • Valid Driver's License

Job Type: Full-time

Job Type: Full-time

Job Type: Full-time

Experience:

  • automotive: 1 year (Preferred)

Work Location:

  • One location

Billing cycle:

  • Monthly

Sales cycle:

  • More than 9 months

Typical deal size:

  • $25-49k

Sales environment(s):

  • Store

Onboarding time:

  • 1-3 months

Paid Training:

  • No

Management:

  • Ops Manager